Senior Solutions Engineer - Data & ML

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May 7

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Union.ai

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Artificial Intelligence • SaaS • Enterprise

Union. ai is a company that offers a unified AI workflow and inference platform designed to streamline the development, management, and deployment of AI models. The platform aims to unify data, models, and compute with execution workflows, enabling increased speed to market and enhanced developer productivity. Union. ai tackles common AI transition problems such as disconnected development teams, high cloud costs, and slow speed to market by providing an integrated platform for automating workflows and enhancing collaboration, cost observability, and compliance.

11 - 50 employees

Founded 2020

🤖 Artificial Intelligence

☁️ SaaS

🏢 Enterprise

💰 $10M Seed Round on 2022-04

📋 Description

• Own technical success of Union Cloud customers’ deployments and use cases by partnering with internal and customer stakeholders.•Represent “voice of the user” and bring that user-first mindset across the company.•Help Union Cloud users get up and running, and help them debug problems in their workflows.•Empower our customers to attain efficiency, reliability, and repeatability for their ML applications, by educating them on good patterns.•Partner with Product and Engineering teams to provide context and insights for feature design, solution and prioritization.•Develop, maintain and document representative examples for Union Cloud customers.•Learn, contribute to, and champion the Flyte open-source workflow orchestration system, as well as related Union Cloud.•Educate technical users and decision-makers on Flyte and Union Cloud.•Maintain a cadence of communication with customers about their adoption trends, sentiment, and opportunities for deeper engagement.•Support retention and adoption efforts of Union Cloud among customers by understanding their technical and business needs and helping them succeed.

🎯 Requirements

• Experienced with 5+ years of solving real-world ML problems to help users attain efficiency, reliability, and repeatability for their ML applications.•Have solid Python programming skills. Java and / or Scala are pluses.•You are familiar with public cloud technologies and services, DevOps/MLOps, networking and security principles, etc.•Interested in a deeply technical customer facing role involving data and machine learning at scale.•Significant experience with hands on machine learning and orchestration, building production-use ML systems in multi-tenant cloud products.•In depth understanding of data processing, ML systems, MLOps and Machine Learning infrastructure components.•Familiarity with Spark, Airflow, Tensorflow, Pytorch and other ML libraries,, as is a grounding in the fundamentals of distributed systems.•Possess excellent written and verbal communications skills, with a tone that conveys empathy.•Have previous experience in a similar role supporting customers’ engineering teams adopting open source and commercial products for data and/or machine learning.•It’s a strong plus if you have been a part of or contributed to the Flyte or Union communities through in-person meetups, conferences, workshops, events, electronic forums, or direct open-source development.

🏖️ Benefits

• Excellent medical - We pay 100% of your premiums and 90% for your dependents•Generous dental and vision plans- We pay 90% of the premiums for you and your dependents•Meaningful equity in the form of options – all employees are owners here•Unlimited time off + 12 company holidays•401K match - Union.ai matches 100% of contributions up to the first 3%, and 50% up to 5%•16 weeks paid parental leave for primary and secondary caregivers•Flexible work schedule (some restrictions apply)•For in office employees: Lunch provided onsite and well stocked kitchen with snacks and drinks.