Analyst, Trade & Accounts Receivable

November 19

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Unreal Snacks

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B2C • Food & Beverage • Retail

Unreal Snacks is a company that specializes in creating chocolate snacks made with 100% real ingredients, offering treats like peanut butter cups with significantly less sugar and no artificial additives. The brand emphasizes responsible indulgence with its products being vegan and made from simple, natural ingredients, catering to health-conscious consumers seeking a healthier alternative to traditional sweets.

11 - 50 employees

Founded 2010

👥 B2C

🛒 Retail

💰 $4.7M Venture Round on 2013-11

📋 Description

• Maintain a detailed and organized accounts receivable system, including generating customer invoices, ensuring invoices are sent correctly and on time, processing payments, updating records, and maintaining customer accounts in an accurate and timely manner. • Ensure timely customer payment collection by monitoring accounts, maintaining regular and proactive communication with customers, identifying issues early, and resolving inquiries and discrepancies promptly. • Accurately track and record all trade spending, provide analysis and insight into customer spending, and validate and match deductions with promotional plans in Floret. • Act as a liaison with the Sales team and brokers to track promotions and payments in Floret, while ensuring planning information in Modus is accurate and cross-referenced with Floret. • Work closely with Accounts Payable to initiate account-specific bill requests and coordinate deduction back-up, including loading into Floret and sharing with brokers. • Research non-trade deductions and recommend whether they are valid or invalid, securing customer support, working with internal and external resources to determine validity, securing approvals to clear valid deductions, and maintaining support for valid deductions. • Analyze recurring deductions, identify trends, and help determine root causes and solutions to prevent ongoing issues, partnering with Operations, Finance, Sales, and customers. • Dispute invalid trade and non-trade deductions through the proper channels, follow up to ensure reclaims are collected, and authorize and clear valid deductions based on supporting documentation and approval limits. • Assist with monthly analysis and reporting to Finance and Operations management to identify deduction trends and track results for assigned customers. • Seek efficiencies in processes and procedures to support a more timely month-end close of AR and Revenue, and assist with developing reporting metrics and dashboards to provide actionable feedback to the Sales team. • Maintain proactive communication with internal partners and raise concerns when issues or trends are identified.

🎯 Requirements

• 1–3 years of accounts receivable experience in the CPG industry; experience in food or beverage CPG is a plus. • Bachelor’s degree in Accounting or Finance is highly preferred. • Experience with deduction policies and procedures and collecting invalid deductions is highly preferred. • Experience working in customer portals is a plus. • Experience with deductions management software is a plus (NetSuite, Floret, and/or Modus preferred). • Proficient in Microsoft Excel and Word. • Follows prescribed procedures for effective non-trade deduction management and accurate, timely coding. • Takes prompt action, responds to customers quickly, and follows through on outstanding items. • Strong communicator with excellent customer service skills; maintains clear, consistent communication to prevent aging receivables. • Detail-oriented and highly organized, managing competing priorities and high volumes with accuracy and timeliness. • Proactive problem solver and critical thinker who raises concerns and understands the importance of this role. • Collaborates effectively across internal and external teams to drive results.

🏖️ Benefits

• Competitive salary and bonus • Unlimited PTO & all federal holidays off • Health, Dental, and Vision insurance - employee premiums are 100% covered, dependent premiums covered at 60% • Health Reimbursement Account • 401(k) with company match (eligible to participate after 6 months from hire) • Up to 18 weeks Paid Parental Leave • Paid Caregiver, Medical, & Bereavement Leave • Tuition Reimbursement & Professional Development Stipend • Wellness Stipend • Monthly Home Office Stipend • Coworking Stipend for remote employees • Donation Matching Program • Paid Volunteer Days • Unlimited chocolate • Great teammates and team culture - including department & team events • Exposure to exciting opportunities at a rapidly growing brand!