SRE / DevOps Manager

🕒 December 24, 2025

🤠 Texas – Remote

🤠 Texas – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

⛑ DevOps & Site Reliability Engineer (SRE)

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Upshop

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1993

☁️ SaaS

🛒 Retail

🛍️ eCommerce

SaaS • Retail • eCommerce

Upshop is a comprehensive operations platform that provides solutions for retailers across various departments including Fresh, Center, DSD (Direct Store Delivery), and eCommerce. Its platform focuses on optimizing store operations through AI-powered tools for inventory management, order fulfillment, and demand forecasting. Upshop aims to enhance operational efficiency, improve sustainability, and boost sales by reducing waste and improving product freshness. The platform streamlines processes such as inventory optimization, recipe management, and replenishment, helping retailers achieve a connected and simplified shopping experience. Upshop positions itself as a partner rather than just a platform, dedicated to driving process simplification and modernization in grocery retail operations.

📋 Description

• Manage and mentor a team of SRE and DevOps engineers. • Drive hiring, onboarding, and professional development. • Set clear goals and performance metrics. • Own system uptime, performance, and reliability. • Lead incident response and root cause analysis. • Define and monitor SLAs, SLOs, and SLIs. • Oversee cloud infrastructure (Azure). • Implement Infrastructure as Code (IaC) using tools like Terraform or other similar tools. • Drive automation of CI/CD pipelines and operational tasks. • Build and manage a DevSecOps process to connect CI/CD pipelines with AzureDevOps, Gitlab etc. • Implement and maintain monitoring, alerting, and logging systems. • Use tools like Datadog or other similar tools like Prometheus, Grafana, ELK stack. • Ensure infrastructure security and compliance with industry standards. • Collaborate with InfoSec teams on audits and vulnerability management. • Work closely with software engineering, product, and QA teams. • Advocate for DevOps and SRE best practices across the organization.

🎯 Requirements

• 10+ years of experience in DevOps, SRE, or infrastructure engineering. • 2+ years in a leadership or managerial role. • 3+ years of expertise with Cloud platform deployments • 3+ years of experience working with MongoDB and cosmosdb • Strong experience with cloud platforms (AWS, GCP, Azure). • Proficiency in scripting languages (Power shell scripting, Python, Bash, Go). • Hands-on experience with Kubernetes, Docker, CI/CD tools. • Excellent communication and leadership skills.

🏖️ Benefits

• Hybrid Opportunity • Competitive salary • Employer-matched 401(k) plan • Attractive paid time off policy • Career growth and development opportunities