Upstart
Upstart is a leading AI lending marketplace partnering with banks and credit unions to expand access to affordable credit. As we transitioned to being a public company, we’re now poised to leverage our domain expertise and revolutionize every aspect of lending and credit risk evaluation. We’ve recently expanded our offerings to include automobile refinancing and we plan to take on more verticals as the business grows.
1001 - 5000 employees
Senior Manager, Technical Program Management – HELOC
November 25
🇺🇸 United States – Remote
💵 $131.5k - $182k / year
⏰ Full Time
🟠 Senior
📋 Program Manager
🦅 H1B Visa Sponsor
Upstart
Upstart is a leading AI lending marketplace partnering with banks and credit unions to expand access to affordable credit. As we transitioned to being a public company, we’re now poised to leverage our domain expertise and revolutionize every aspect of lending and credit risk evaluation. We’ve recently expanded our offerings to include automobile refinancing and we plan to take on more verticals as the business grows.
1001 - 5000 employees
📋 Description
• Design and lead the technical program management framework for HELOC operations, ensuring visibility, prioritization, and accountability across initiatives • Drive end-to-end planning and execution of technical projects that support HELOC workflows, ensuring timely delivery and cross-functional alignment • Lead triage and root-cause analysis for system or application issues, partnering with Engineering and Operations to resolve and prevent recurrence • Drive continuous improvement through structured problem-solving, data analysis, and operational experimentation • Partner with Engineering, Product, and Operations teams to optimize and scale the Loan Origination System for application review
🎯 Requirements
• 5+ years of experience in technical program management, operations systems, or process improvement • Strong proficiency with Jira, Confluence, Salesforce, and other project tracking or workflow tools • Demonstrated ability to manage complex, cross-functional programs involving both technical and non-technical stakeholders • Excellent analytical, organizational, and communication skills with a bias toward execution.
🏖️ Benefits
• Competitive Compensation (base + bonus & equity) • Comprehensive medical, dental, and vision coverage with Health Savings Account contributions from Upstart • 401(k) with 100% company match up to $4,500 and immediate vesting and after-tax savings • Employee Stock Purchase Plan (ESPP) • Life and disability insurance • Generous holiday, vacation, sick and safety leave • Supportive parental, family care, and military leave programs • Annual wellness, technology & ergonomic reimbursement programs • Social activities including team events and onsites, all-company updates, employee resource groups (ERGs), and other interest groups such as book clubs, fitness, investing, and volunteering • Catered lunches + snacks & drinks when working in offices
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