Project Manager

2 days ago

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Logo of US CLOUD: Microsoft Premier/Unified Support Alternative

US CLOUD: Microsoft Premier/Unified Support Alternative

B2B • Enterprise

US CLOUD: Microsoft Premier/Unified Support Alternative is an independent third‑party provider that replaces Microsoft Premier and Unified Support for enterprise customers. The company delivers 24/7/365 Microsoft enterprise support with senior, Microsoft‑certified, US/UK/EU‑based engineers, financially backed SLAs, unlimited Microsoft escalations, and a focus on cost savings (30–50%) and support sovereignty (no offshoring). US CLOUD serves large enterprises and mid‑market clients worldwide across the full Microsoft stack and also offers proactive advisory services, cloud cost optimization, and migration assistance.

201 - 500 employees

Founded 1996

🤝 B2B

🏢 Enterprise

📋 Description

• Lead large-scale client projects requiring formal project management oversight from initiation through closure. • Develop and manage detailed project plans, schedules, and milestones aligned with client and business objectives. • Coordinate with Enterprise Architects, Technical Consultants, Engagement Specialists, and CSMs to ensure unified execution. • Track progress, manage scope changes, and oversee risk mitigation to ensure successful project delivery. • Facilitate kickoff meetings, status reviews, and close-out sessions, maintaining clear and proactive communication. • Develop, maintain, and refine PMO documentation, including templates, policies, and procedural guides. • Collaborate with leadership to formalize and document project intake, change management, and delivery workflows. • Support continuous improvement efforts that strengthen cross-functional communication and delivery predictability. • Assist in preparing internal communications, process overviews, and audit-ready documentation for corporate stakeholders. • Uphold consistency in project delivery practices across all Consulting Services engagements. • Ensure compliance with established methodologies, reporting standards, and documentation protocols. • Identify process gaps and propose structured improvements that enhance efficiency and scalability. • Serve as the primary point of contact for clients throughout project execution. • Ensure project goals, deliverables, and timelines are clearly understood and met through structured communication. • Foster long-term relationships by maintaining transparency, responsiveness, and accountability.

🎯 Requirements

• 4+ years of project management experience in an IT or professional services environment. • Demonstrated success leading cross-functional projects and managing complex client engagements. • Strong communication and coordination skills with the ability to manage multiple concurrent initiatives. • Proven experience developing project documentation, templates, and operational processes. • Exceptional organization, prioritization, and problem-solving skills. • Experience working in remote or hybrid environments. • Proficient in Microsoft Word, Excel, PowerPoint, and Outlook. • Skilled in ConnectWise, Smartsheet, or similar project management platforms. • 3+ years in a program management or documentation-focused PMO role (preferred). • PMP, PMI-ACP, or Agile certification (preferred). • ITIL certification or equivalent service management experience (preferred). • Strong understanding of IT service delivery frameworks and client engagement models (preferred).

🏖️ Benefits

• Health insurance • 401(k) matching • Flexible work arrangements • Paid time off • Professional development

Apply Now

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