Strategic Accounts Director

🕒 July 8

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UserTesting

501 - 1000 employees

Founded 2007

💼 Consulting

📣 Marketing

☁️ SaaS

💰 Grant on 2020-11

Consulting • Marketing • SaaS

UserTesting is a platform that provides businesses with human insights on their digital products and experiences. By facilitating video-based feedback from real people, it helps companies understand exactly how customers interact with their websites, apps, and prototypes. UserTesting allows organizations to target diverse audiences, gather in-depth consumer insights, and measure performance to create better user experiences. The platform serves teams of all sizes, from startups to enterprises, across various industries including eCommerce, financial services, gaming, healthcare, and more. With AI-powered tools, UserTesting accelerates research processes, enabling fast and efficient feedback collection and analysis.

📋 Description

• Own a portfolio of strategic enterprise accounts, delivering quarterly and annual revenue goals • Drive customer retention and expansion by partnering closely with Renewal Managers and Customer Success Managers • Develop and execute territory and account plans • Build and maintain a healthy pipeline through proactive prospecting • Lead complex enterprise sales cycles using a consultative approach • Collaborate across teams to deliver exceptional customer outcomes

🎯 Requirements

• 8+ years of enterprise SaaS sales experience • Demonstrated success acquiring new business within enterprise accounts • Strong hunter mindset • Proven ability to navigate and influence executive stakeholders • Excellent communication and negotiation skills • Proficiency with Salesforce, Gong, Outreach, Google Workspace or Microsoft Office • Experience using AI platforms like Claude, Gemini, and ChatGPT

🏖️ Benefits

• Health insurance • Paid time off • Professional development opportunities • Flexible working hours

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