
SaaS • Enterprise • B2B
UserTesting is a platform that provides businesses with human insights on their digital products and experiences. By facilitating video-based feedback from real people, it helps companies understand exactly how customers interact with their websites, apps, and prototypes. UserTesting allows organizations to target diverse audiences, gather in-depth consumer insights, and measure performance to create better user experiences. The platform serves teams of all sizes, from startups to enterprises, across various industries including eCommerce, financial services, gaming, healthcare, and more. With AI-powered tools, UserTesting accelerates research processes, enabling fast and efficient feedback collection and analysis.
501 - 1000 employees
Founded 2007
☁️ SaaS
🏢 Enterprise
🤝 B2B
💰 Grant on 2020-11
November 22

SaaS • Enterprise • B2B
UserTesting is a platform that provides businesses with human insights on their digital products and experiences. By facilitating video-based feedback from real people, it helps companies understand exactly how customers interact with their websites, apps, and prototypes. UserTesting allows organizations to target diverse audiences, gather in-depth consumer insights, and measure performance to create better user experiences. The platform serves teams of all sizes, from startups to enterprises, across various industries including eCommerce, financial services, gaming, healthcare, and more. With AI-powered tools, UserTesting accelerates research processes, enabling fast and efficient feedback collection and analysis.
501 - 1000 employees
Founded 2007
☁️ SaaS
🏢 Enterprise
🤝 B2B
💰 Grant on 2020-11
• Partner with Sales to co-create compelling business cases that quantify customer challenges, the cost of inaction, and projected ROI. • Lead strategic discovery sessions to elevate customer conversations and influence deal strategy with tailored value narratives. • Build and maintain tools including ROI calculators, TCO models, and value frameworks that empower field teams. • Collaborate with Customer Success to embed value realization into onboarding, success planning, and QBRs. • Analyze post-implementation metrics to demonstrate business outcomes and fuel expansion efforts. • Contribute to scalable assets like reusable benchmarks, proof points, and industry-specific value frameworks. • Deliver training sessions to upskill internal teams on value-selling best practices and contribute to continuous improvement initiatives.
• 3–6 years of experience in value engineering, management consulting, finance, or strategy roles—preferably within a SaaS environment. • Proven track record of influencing commercial outcomes through value-based initiatives. • Strong analytical and storytelling skills, with the ability to simplify complex insights for executive audiences. • Experience with ROI modeling and value-selling methodologies (e.g., MEDDPIC); familiarity with tools like Cuvama is a plus. • Confident collaborator who thrives in cross-functional environments and brings a proactive, curious mindset.
• Occasional travel required (up to 10%) • Inclusive and accessible experiences
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