Senior Infrastructure Engineer, Windows

12 hours ago

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Utility Warehouse

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Energy • Telecommunications

Utility Warehouse is a UK-based company offering bundled services including energy, broadband, and mobile to maximize customer savings. They provide incentives such as up to 10% cashback on spending and offer coverage for termination fees up to £400 when switching from other providers. Utility Warehouse promotes a streamlined billing system with a single bill for multiple services, intending to offer competitive prices compared to major suppliers. The company emphasizes excellent customer service and has received multiple industry awards. Customers can choose from various services and enjoy significant savings through their cashback scheme.

1001 - 5000 employees

Founded 1996

⚡ Energy

📡 Telecommunications

📋 Description

• Own and complete large projects in your domain with minimal guidance. • Be involved in setting team goals and owning their delivery. • Understanding the value of committing to company and team objectives and managing the teams focus around these (no bikeshedding). • Be the primary technical owner and subject matter expert for all systems in Workplace infrastructure. • Design and implement solutions in keeping with our design ethos to solve our complex problems and help the business scale and grow. • Propose and review designs and RFCs. • Proactively remove roadblocks for you and your team. • Ensure that there is always a high quality of delivery. • Actively reduce complexity and tech debt in our systems and operations. • Actively mentor, coach, and be involved in the onboarding of new members into the team. • Always look to improve the culture and inclusivity of our team. • Look for opportunities for the team to expand and grow by getting involved in projects and work in other areas of the business.

🎯 Requirements

• Manage, troubleshoot and deploy infrastructure, specifically focused on the Windows environment but extending to network, product and cloud systems. • Act as a subject matter expert for technical troubleshooting across our managed systems. • Assist with incident response and post-incident analysis for the broader operations domain. • Design and develop automation strategies for ongoing system management and administration, including the use of appropriate automation and configuration management tools. • Manage and support both on-premise and cloud environments within a technology operations team. • Utilise and maintain monitoring, alerting, and service desk systems, following established processes and creating documentation where needed. • Troubleshoot and resolve technical operational issues across Active Directory, Windows, Linux, and networks, with a primary focus on Windows while leveraging knowledge of Linux. • Apply a working knowledge of infrastructure as code and automated provisioning & configuration management using tools like Microsoft DSC, Terraform, and Ansible. • Strengthen and maintain Active Directory security. • Deploy, maintain, and optimise Microsoft RDS for performance and reliability. (A must!) • Manage and configure SCCM and/or Intune for system administration and endpoint management. • Deploy, operate, and maintain legacy MS SQL Server, MS-SQL databases, and related services, including stored procedures, SSRS, SISS, and DTSx. • Administer and support virtualisation and containerisation technologies such as Proxmox, VMWare and Docker. • Work effectively in a remote environment or collaborate with distributed teams. • Develop and maintain PowerShell/DSC scripts for production use, ensuring reliability and efficiency. • Experience in deploying NETAPP filers in multi-site environments, configuring and maintaining cross-site replication.

🏖️ Benefits

• Competitive, benchmarked salary • Flexible/ remote working • Share options - giving you ownership in the business • 25 days holiday plus Bank Holidays • Life Assurance up to 4 x your salary • Private pension scheme • Discounted UW services (30% mobile & broadband, 10% energy & insurance) • A free UW cashback card - earning you cashback on all your spending! • Discounted healthcare & medical cash plans • A free virtual GP service • Save As You Earn Scheme • A range of Health & Wellbeing benefits including a confidential Employee Assistance Programme, virtual fitness classes and wellness tools • Access to Spark – a holistic approach to learning and development created by UW to empower your personal and professional growth. • Regular team and company social events