VP of Product – Member Experience

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November 22

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Vālenz® Health

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Healthcare Insurance • Fintech • SaaS

Vālenz® Health is a comprehensive health plan solutions provider that offers a fully integrated platform designed to simplify the complexities of healthcare for employers, payers, providers, and members. The company focuses on enhancing quality and lowering costs through data-driven insights, member navigation, provider networks, and robust claims management. By connecting various stakeholders in the healthcare ecosystem, Vālenz aims to improve health outcomes and streamline the healthcare experience for all involved.

501 - 1000 employees

Founded 2004

⚕️ Healthcare Insurance

💳 Fintech

☁️ SaaS

📋 Description

• Define and execute the long-term product strategy aligned with company goals and emerging healthcare industry trends. • Lead, mentor, and develop the product management organization across the Member Experience product family. • Drive innovation that enhances differentiation, operational efficiency, and member/patient engagement. • Oversee the full product lifecycle, including market analysis, business case development, roadmap prioritization, launch, and post-market optimization. • Ensure compliance with healthcare regulations (HIPAA, FDA, CMS, interoperability standards). • Collaborate with customers and stakeholders to validate product investments, commercial viability, and value. • Partner with health systems, payers, providers, and patient-facing stakeholders to understand evolving needs and new opportunities. • Monitor competitive landscape and market dynamics to inform product decisions. • Partner closely with engineering, UI/UX, and operations to deliver high-quality, scalable solutions. • Work with marketing, sales, and customer success to ensure strong go-to-market execution and adoption. • Develop business cases, pricing strategies, and ROI analyses. • Manage product P&L performance and optimize resource allocation. • Perform other duties as assigned.

🎯 Requirements

• Bachelor’s degree in Business, Healthcare Administration, or related field, or a combination of education and experience • 12+ years of product management experience • 5+ years of recent senior product leadership • Proven experience leading healthcare technology or digital health products (EHRs, telehealth, analytics, population health, revenue cycle) • Deep understanding of provider, payer, and patient workflows; regulatory frameworks; and interoperability standards (HL7, FHIR, etc.) • Strong strategic thinking, communication, and leadership capabilities. • A plus if you have: MBA or advanced healthcare degree

🏖️ Benefits

• Competitive benefits package with generous employer subsidies • Flexible and remote working options • 401k with generous employer match and immediate vesting • Personal and professional development opportunities • Supportive family benefits, including paid leave for new family members • Companywide philanthropic program, Valenz Communities Connection