Vantage
51 - 200 employees
Founded 2013
☁️ SaaS
🤝 B2B
🛍️ eCommerce
💰 Series unknown on 2016-02
SaaS • B2B • eCommerce
Vantage is a unified retail media platform that helps retailers and advertisers simplify and scale retail advertising operations. The platform centralizes campaign management, targeting and optimization, media planning, billing and analytics, and supports on-site, off-site and in-store advertising through integrations with ad servers, demand sources, CMS and billing/CRM systems. Vantage offers a self-serve interface, role-based advertiser access, AI-powered campaign intelligence, and enterprise-grade reliability to orchestrate retail media workflows and provide full spend visibility.
Senior Customer Success Manager
Job not on LinkedIn
🔥 0 minutes ago
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Vantage
51 - 200 employees
Founded 2013
☁️ SaaS
🤝 B2B
🛍️ eCommerce
💰 Series unknown on 2016-02
SaaS • B2B • eCommerce
Vantage is a unified retail media platform that helps retailers and advertisers simplify and scale retail advertising operations. The platform centralizes campaign management, targeting and optimization, media planning, billing and analytics, and supports on-site, off-site and in-store advertising through integrations with ad servers, demand sources, CMS and billing/CRM systems. Vantage offers a self-serve interface, role-based advertiser access, AI-powered campaign intelligence, and enterprise-grade reliability to orchestrate retail media workflows and provide full spend visibility.
📋 Description
• Champion the integrity, reliability, and technical excellence of retail media platform. • Drive alignment between enterprise retail partners and internal teams. • Lead the Product Quality function and optimize implementation workflows. • Audit and optimize the CX tech stack and partner with Product Managers. • Design sophisticated workflows for issue resolution. • Guide technical communication strategy for high-priority retail partners. • Drive customer support operations excellence and manage escalation processes. • Champion strategy for Knowledge Bases and create training sessions for internal teams.
🎯 Requirements
• 4+ Years of Experience • AdTech Fluency • Technical Rigor • Comfort leveraging AI tools • Executive Communication • Analytical Prowess • Collaborative Leadership • Education: Bachelor’s Degree in Business, Marketing, Computer Science, or a related field.
🏖️ Benefits
• Remote-friendly setup • Home office support • Annual company retreats
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