Veeva Systems
SaaS • Healthcare Insurance • Pharmaceuticals
Veeva Systems is a cloud-computing company focused on the global life sciences industry. It provides software, data, and consulting services to streamline research and development, quality management, regulatory operations, and commercial processes. Veeva's solutions encompass clinical trials, regulatory submissions, drug safety management, and commercial execution to support life sciences enterprises in their mission to improve and extend life.
1001 - 5000 employees
☁️ SaaS
⚕️ Healthcare Insurance
💊 Pharmaceuticals
Head of Product Support - Asia
July 24
Veeva Systems
SaaS • Healthcare Insurance • Pharmaceuticals
Veeva Systems is a cloud-computing company focused on the global life sciences industry. It provides software, data, and consulting services to streamline research and development, quality management, regulatory operations, and commercial processes. Veeva's solutions encompass clinical trials, regulatory submissions, drug safety management, and commercial execution to support life sciences enterprises in their mission to improve and extend life.
1001 - 5000 employees
☁️ SaaS
⚕️ Healthcare Insurance
💊 Pharmaceuticals
📋 Description
• Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. • One of the fastest-growing SaaS companies in history, surpassing $2B in revenue last fiscal year with extensive growth potential ahead. • At the heart of Veeva are values: Do the Right Thing, Customer Success, Employee Success, and Speed. • Made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing customer, employee, society, and investor interests. • Join us in transforming the life sciences industry.
🎯 Requirements
• Minimum 7+ years experience in Application Support or Engineering Support. • Minimum 3+ years experience building and managing cross-regional high-performing teams. • Strong customer service experience and ability to handle customer escalations. • Excellent communicator with a creative mindset. • Experience supporting multiple products. • Proven experience leading leaders. • Strategic thinker with an operational mindset. • Ability to travel 5-10% and work flexible hours, including outside of standard business hours on occasion, as business needs dictate. • Understanding of general SaaS architecture and products.
🏖️ Benefits
• Work Anywhere company, supporting flexibility to work from home or in the office. • Positive impact on customers, employees, and communities.
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