Practice Manager – Veeva Vault CRM X-Pages

October 15

Apply Now
Logo of Veeva Systems

Veeva Systems

SaaS • Healthcare Insurance • Pharmaceuticals

Veeva Systems is a cloud-computing company focused on the global life sciences industry. It provides software, data, and consulting services to streamline research and development, quality management, regulatory operations, and commercial processes. Veeva's solutions encompass clinical trials, regulatory submissions, drug safety management, and commercial execution to support life sciences enterprises in their mission to improve and extend life.

1001 - 5000 employees

☁️ SaaS

⚕️ Healthcare Insurance

💊 Pharmaceuticals

📋 Description

• Lead a Professional Services team that delivers Veeva Vault CRM X-Pages • Responsible for hiring, performance management, and team management • Manage supply and demand of your team. Responsible for staffing the right people on the right projects and providing oversight to ensure delivery success • Support and coach your team. Find and create billable work to drive productivity and hold your team accountable • Improve operational excellence and drive best practices for the team • Cultivate trusted relationships with customers • Coordinate across projects and other Veeva functions to ensure lessons learned and best practices are shared to improve service delivery • Provide executive oversight of internal initiatives and project sponsorship • Build an internal network across Veeva – Sales, Strategy, Product, and Services - to champion customer and employee success

🎯 Requirements

• 10+ years of experience in customer-facing technology role • 5+ years of leadership experience • Has grown and led a professional services team • Operational excellence in leading Services including utilization and resource management • Ability to travel up to 25% of the time

🏖️ Benefits

• Medical, dental, vision, and basic life insurance • Flexible PTO and company paid holidays • Retirement programs • 1% charitable giving program

Apply Now

Similar Jobs

October 14

Peaksware Holdings, LLC

201 - 500

☁️ SaaS

⚽ Sports

📚 Education

Manager leading Customer Success overseeing a team while managing strategic accounts for a music technology company. Collaborating with sales to ensure an exceptional customer journey.

🇺🇸 United States – Remote

💵 $68.5k - $114.3k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

October 14

Guidewire Software

1001 - 5000

Senior Customer Success Manager overseeing strategy and execution with Guidewire InsuranceSuite customers. Driving engagement, satisfaction, retention, and growth for delighted customers.

🇺🇸 United States – Remote

💵 $128k - $192k / year

💰 $750k Series C on 2008-03

⏰ Full Time

🟠 Senior

🏆 Customer Success

🦅 H1B Visa Sponsor

October 14

Hostaway

51 - 200

☁️ SaaS

🏠 Real Estate

Director of Customer Success Management leading customer success teams in a fast-growing SaaS company. Focusing on customer retention and strategic growth leveraging AI-driven tools.

🇺🇸 United States – Remote

⏰ Full Time

🔴 Lead

🏆 Customer Success

October 14

CyberSheath

51 - 200

🔒 Cybersecurity

📋 Compliance

💳 Fintech

Customer Success Manager owning client relationships and ensuring satisfaction in a cybersecurity company. Focused on execution and retention in a fast-paced environment.

🇺🇸 United States – Remote

💵 $100k - $130k / year

💰 Private Equity Round on 2021-12

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

October 14

QS Quacquarelli Symonds

501 - 1000

📚 Education

Client Success Manager role at QS to support North American universities. Focused on client satisfaction and operational success in higher education recruitment.

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

Developed by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com