Technical Instructor – Regulatory

September 30

🔔 Pennsylvania – Remote

Although this job is listed in Pennsylvania, this company may be open to hiring remote in other states.

💵 $70k - $120k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🚔 Compliance

🦅 H1B Visa Sponsor

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Veeva Systems

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SaaS • Healthcare Insurance • Pharmaceuticals

Veeva Systems is a cloud-computing company focused on the global life sciences industry. It provides software, data, and consulting services to streamline research and development, quality management, regulatory operations, and commercial processes. Veeva's solutions encompass clinical trials, regulatory submissions, drug safety management, and commercial execution to support life sciences enterprises in their mission to improve and extend life.

1001 - 5000 employees

☁️ SaaS

⚕️ Healthcare Insurance

💊 Pharmaceuticals

📋 Description

• Deliver engaging learning experiences with appropriate classroom management and audience-engagement methods in a primarily virtual environment with potential on-site travel • Train and educate platform architects, developers, administrators, business analysts, and super users on Veeva Vault RIM products • Proactively maintain, develop, and strengthen training delivery expertise and technical product knowledge • Collaborate with Veeva subject matter experts, key stakeholders, and the technical curriculum development team to develop, refine, and maintain training programs • Participate in and lead initiatives that support Veeva’s business goals and improve learner experience • Identify and highlight enhancements in training delivery approach and content; champion continuing development and ongoing learning opportunities • Provide ongoing support to trainees through Q&A, office hours, and troubleshooting challenges they encounter

🎯 Requirements

• Direct experience working in or supporting Regulatory Affairs, Regulatory Operations, or RIM processes within the life sciences industry (e.g., Pharmaceuticals, Biotech, Medical Devices) • 3+ years of experience delivering technical training on enterprise software, ideally in a SaaS or cloud-based environment, with a focus on external customer education • Familiarity with Veeva Vault RIM or similar RIM systems (e.g., Document Management, Submission, Registration, and Health Authority interactions) • Strong facilitation and presentation skills, with demonstrated success delivering training in-person and virtually to cross-functional stakeholders • Proficient in applying adult learning principles, instructional design methodologies, and using feedback to continually improve training programs • Highly organized with a customer-first mindset and attention to detail; able to translate technical concepts into accessible language for different user groups • Fluent in English (verbal, reading, and written); additional language proficiency is a plus • Willingness to travel up to 20% to deliver on-site training, including international travel as needed • Veeva Systems does not anticipate providing sponsorship for employment visa status (e.g., H-1B, OPT) for this employment position

🏖️ Benefits

• Medical, dental, vision, and basic life insurance • Flexible PTO and company paid holidays • Retirement programs • 1% charitable giving program • Work Anywhere (flexibility to work from home or in the office)