Senior Customer Success Engineer

November 5

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Veracode

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Cybersecurity • Software

Veracode is a leading provider of application security solutions, empowering development and security teams to create and maintain secure software. Their platform offers a range of features for securing software from code to cloud-native applications, including Static Analysis Security Testing (SAST), Software Composition Analysis (SCA), and Dynamic Analysis Security Testing (DAST) alongside eLearning and practical labs for secure coding. Veracode's solutions focus on preventing vulnerabilities, managing application risk, and bridging the gap between development and security teams through innovative tools and AI-assisted flaw remediation integrated into developer workflows. Trusted by enterprises and public sector organizations, Veracode helps secure the software supply chain while ensuring developers spend more time writing secure code and less time on fixing vulnerabilities.

501 - 1000 employees

Founded 2006

🔒 Cybersecurity

💰 Private Equity Round on 2022-03

📋 Description

• Discover and understand the technologies, solutions, constraints, and challenges for a cloud security, application security, and vulnerability management program • Match Veracode solutions to customer's technical, security, and business needs. • Assist and advise on the effective use of Veracode security products and their alignment with a customer's environment. • Collaborate with Customer Success Manager on designated accounts through customer onboarding to ensure a successful customer launch. • Demonstrate and integrate Veracode products across the entire software development toolchain. • Present Veracode’s vision, strategy and product roadmaps to executives and technical management. • Provide customer-oriented feedback to internal product development groups to guide the future direction of Veracode solutions. • Keep abreast of security industry trends, emerging development technologies and apply them to improve customer’s technical goals.

🎯 Requirements

• Minimum five years’ experience in the information security or software development industry. • Customer facing experience with strong listening and business relationship skills. • System integration and automation experience with an emphasis on CI/CD (AWS, Azure DevOps, GitHub, Jenkins, etc.) • Experience writing scripts with Python, Postman, etc. to automate tasks via security tool APIs (REST & GraphQL) • Familiarity with how .NET, Java, JavaScript programs are compiled and packaged. • Hands-on experience with application security solutions (Veracode, Synopsys, Checkmarx, Snyk, etc.) and cloud security solutions (Wiz, Palo Alto Prisma, Orca, AWS Security Hub, etc.) • Customer requirement gathering, prioritization and scoping experience. • Enthusiastic, self-starter with a charismatic personality • Fluency in French a plus, but not required • Must be willing to travel 10-25%

🏖️ Benefits

• Medical, Dental, and Vision Coverage to meet all your healthcare needs • Unlimited paid time off and flexible work arrangements to support a healthy work-life balance • Extensive development and training offerings to help you grow with us • An annual contribution of 6% towards your pension • Life assurance, personal accident, and long-term disability insurance • Enhance parental leave initiatives as well as other family friendly benefits • Annual fitness reimbursements and access to apps that support wellbeing • Summer and end of year social events to bring the team together and celebrate our success