Product Owner

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November 21

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Vesta Software Group

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Software • Enterprise • B2B

Vesta Software Group is a global organization specializing in the acquisition and long-term growth of vertical market software companies. Unlike traditional acquirers, Vesta operates on a buy-and-hold strategy, maintaining the independence of the companies they acquire and investing in their sustainable growth. Vesta prides itself on never selling a business, instead prioritizing the autonomy of its acquired companies and leveraging a network of resources to accelerate growth. With more than 30 acquisitions and a presence in over 9 countries, Vesta supports its portfolio companies with best practices and capital while fostering a productive and positive workplace culture, demonstrated by its Great Place To Work® certification.

201 - 500 employees

🏢 Enterprise

🤝 B2B

📋 Description

• Ensure the delivery of high-quality software solutions that meet customer expectations and enable the business to achieve its growth demands. • Manage all aspects of the prioritisation and design of allocated products to ensure development efforts meet the commercial demands of the business. • Coordinate the release of allocated products through a robust quality and learning program including internal testing, documentation, training, installation, customer testing and release to market through the appropriate service and sales teams. • Provide the link between all internal and external customers, including any third party regarding business requirements and software functionality, throughout the release lifecycle, from inception to General Release. • Gather and prioritise requirements from all stakeholders including customers and internal teams. • Determine and assess feasibility and risk of requirements. • Translate requirements into appropriate documentation and communications that can be shared across the business and with customers throughout the product lifecycle. • Facilitate workshops, interviews and product walkthroughs with customers, prospects and stakeholders. • Ensure that the release meets deadlines and requirements. • Be an expert with respect to the competition. • Attend development planning and review meetings as needed, either on-site or web-based as appropriate. • Manage and support Early Adopter customers, all stakeholders and third-party partners regarding business requirements and software functionality. • Undertake functional quality assurance on products. • Handle customer and staff enquiries, e.g. escalated Helpdesk Cases, and ensure software fault resolution is factored into work prioritisation for Sprint Planning • Support the management of items in the development queue on internal systems. • Assist with the installation of Uniware’s products into the customer's test environments for testing. • Produce documentation that supports the installation, training and support of Uniware products and 3rd party software. • Contribute to the Helpdesk Knowledgebase for new and existing software features • Ensure sales and marketing teams have collateral for a successful product launch. • Contribute to maintaining Uniware’s ISO standards through documenting procedures and participating in ISO audits, providing auditors with evidence procedures are adhered to

🎯 Requirements

• Experience in a similar product design role, preferably in an agile working methodology • Educated to degree level or equivalent qualification in Computer Science or Graphic Design, or similar subject area is desirable • High level of accuracy and fluency in written and spoken English as there is a great deal of communication in the role • Certified Scrum Product Owner is useful but not mandatory. • Be able to build relationships and work effectively with others at all levels across the business in person, by phone and on email, including proven experience interacting directly with end users. • Experience of working in a software development environment. • Any experience of software design e.g. UX/UI is desirable • Proven ability to multi task, and manage conflicting priorities in a pressurised environment. • Demonstrable evidence of analysing and documenting complex business processes. • Be results orientated with excellent communication and interpersonal skills. • Proficiency in Microsoft Products, Word, Powerpoint, Excel is essential

🏖️ Benefits

• Professional development opportunities • Flexible working hours