Village Medical
Healthcare Insurance
Village Medical is revolutionizing primary healthcare by focusing on making care more accessible and personalized, especially for adults over 65. With services that include in-clinic, in-home, and virtual visits, Village Medical ensures comprehensive and coordinated care through a team approach. They prioritize wellness by offering personalized care plans and welcome most insurance, including Medicare Advantage plans. Their widespread presence in over 680 locations, many within Walgreens, enables them to be easily accessible to their patients. Village Medical's commitment to their patients is reinforced by the ability to manage appointments and prescriptions through their free app, enhancing convenience and connectivity in healthcare management.
51 - 200 employees
Founded 2014
⚕️ Healthcare Insurance
Customer Care Representative
Job not on LinkedIn
November 25
🏖️ New Jersey – Remote
💵 $18 - $20 / hour
⏰ Full Time
🟢 Junior
💝 Customer Support
🚫👨🎓 No degree required
🦅 H1B Visa Sponsor
Village Medical
Healthcare Insurance
Village Medical is revolutionizing primary healthcare by focusing on making care more accessible and personalized, especially for adults over 65. With services that include in-clinic, in-home, and virtual visits, Village Medical ensures comprehensive and coordinated care through a team approach. They prioritize wellness by offering personalized care plans and welcome most insurance, including Medicare Advantage plans. Their widespread presence in over 680 locations, many within Walgreens, enables them to be easily accessible to their patients. Village Medical's commitment to their patients is reinforced by the ability to manage appointments and prescriptions through their free app, enhancing convenience and connectivity in healthcare management.
51 - 200 employees
Founded 2014
⚕️ Healthcare Insurance
📋 Description
• Responsible for answering inbound calls in a centralized access center environment • Schedules appointments and answers questions while providing timely, accurate, and excellent customer service • Obtains, verifies and updates patient information • Achieves a minimum call standard as predetermined by department goals • Maintain a 95% or higher call quality threshold and 90% or above CSAT
🎯 Requirements
• High School Graduate/GED required • 1+ year of healthcare experience required • 2 years’ customer service experience preferred • EPIC system experience preferred • Ability to communicate in English, both orally and in writing required • Strong interpersonal and customer service skills are required • Knowledge of medical terminology preferred • Strong attention to detail required • Previous office and computer experience required
🏖️ Benefits
• health insurance • dental insurance • life insurance • access to a 401k plan
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