Tracking Manager

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October 14

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Virtual Professional

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Recruitment • B2B • HR Tech

Virtual Professional is a company that specializes in connecting highly skilled and talented bilingual Latin American professionals with companies in need of their expertise. Based in Canada, Virtual Professional serves clients throughout North America, facilitating a seamless recruitment process that helps these companies diversify their workforce with multicultural and bilingual employees. Established in 2008, the company promotes the transformative power of remote work and aims to bridge the gap between the remote job needs of North American companies and top-tier Latin American talent.

51 - 200 employees

Founded 2010

🎯 Recruiter

🤝 B2B

👥 HR Tech

📋 Description

• Overseeing the execution and quality of load tracking • Ensuring optimal carrier performance • Balancing workload distribution • Maintaining operational efficiency in a fast-paced environment • Leading a team focused on accountability, accuracy, and adaptability

🎯 Requirements

• Proven ability to lead, coach, and motivate high-performing teams • Strong communication, problem-solving, and decision-making skills • Expertise in Macropoint or similar tracking tools • Skilled in workload management and process consistency • Experience collaborating across teams to enhance carrier performance • Ability to analyze data, monitor compliance, and manage escalations effectively • High attention to detail and a commitment to operational accuracy • Promote resilience and adaptability in a dynamic logistics environment.

🏖️ Benefits

• Wednesday to Sunday | 8:00 AM – 5:00 PM • Work from home • Equipment will be provided.