Customer Care Specialist, Danish

October 24

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Vista

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B2B • eCommerce • Design/UX

Vista is a remote-first company dedicated to empowering small businesses by providing exceptional services in technology, design, marketing, and customer care. With a global workforce of over 6,500 team members across 17 countries, Vista emphasizes collaboration, inclusivity, and sustainability. Their commitment to innovation enables small businesses to thrive, while the company's culture fosters personal and professional growth for its employees.

5001 - 10000 employees

Founded 1995

🤝 B2B

🛍️ eCommerce

💰 $40M Venture Round on 2003-07

📋 Description

• Understanding and assisting customers with questions. • Providing solutions for customers in e-commerce and marketing. • Supporting customers across channels, especially via phone, email, and chat. • Maintaining an overview of marketing solutions offered to clients.

🎯 Requirements

• You possess excellent oral and written Danish communication skills, as well as being friendly and empathetic, which enables you to understand and assist our customers with any questions that may arise. • You have a strong interest in e-commerce and marketing, as well as a passion for print and design, enabling you to provide the best solutions for our customers and contribute to the success of their businesses. • You are a digital native, which enables you to connect with our customers across all channels to support them, particularly via phone, email, and chat. • You exude persistence and, as a reliable partner for our clients, maintain an overview of all the current marketing solutions we can offer them, such as flyers, business cards, and disposable menus.

🏖️ Benefits

• The opportunity to work from home within Germany. • Monthly home office allowance of 85 € - a financial infusion for your electricity and internet costs. • Financial support for building up your home office. • A discounted Urban Sport Club subscription after working one year with us. • Bicycle leasing with JobRad. • A comprehensive, paid 4-week training course right from the beginning, as well as regular mentoring and training sessions afterwards; versatile development opportunities within and outside your team so that we are all working towards the same vision. • A dedicated team leader at your side to support your and your team’s development. • A reliable, weekly-rotating shift system (Mon.-Fri., 08:00-18:00) with shift times scheduled well in advance; full-time and part-time positions (minimum 30 h/week).