Customer Care Specialist, Norwegian

October 24

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Vista

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B2B • eCommerce • Design/UX

Vista is a remote-first company dedicated to empowering small businesses by providing exceptional services in technology, design, marketing, and customer care. With a global workforce of over 6,500 team members across 17 countries, Vista emphasizes collaboration, inclusivity, and sustainability. Their commitment to innovation enables small businesses to thrive, while the company's culture fosters personal and professional growth for its employees.

5001 - 10000 employees

Founded 1995

🤝 B2B

🛍️ eCommerce

💰 $40M Venture Round on 2003-07

📋 Description

• Assist customers with inquiries across multiple channels — phone, email, and chat. • Provide solutions for customers, primarily focusing on eCommerce and marketing needs. • Work collaboratively with your team and support operational success through effective communication and assistance. • Participate in a weekly rotating shift schedule and adapt to assigned hours to ensure customer satisfaction during business operations.

🎯 Requirements

• Excellent spoken and written Norwegian, with a friendly and empathetic manner to understand and assist customers. • Strong interest in eCommerce and marketing and a passion for print and design to help deliver the best solutions for customers and contribute to their business success. • Comfortable with digital channels and able to support customers across phone, email, and chat. • Persistent and reliable, able to maintain an overview of current marketing solutions we offer (e.g., flyers, business cards, disposable menus) and act as a dependable partner for clients.

🏖️ Benefits

• Opportunity to work from home within Germany and the Netherlands. • Monthly home office allowance of €85 to help cover electricity and internet costs. • Financial support to set up your home office. • Discounted Urban Sports Club membership after six months with the company. • Bicycle leasing through JobRad. • Comprehensive paid 4-week training from day one, with regular mentoring and ongoing training; varied development opportunities within and beyond your team. • A dedicated Team Lead to support your development and that of your team. • Reliable weekly rotating shift system (Mon–Fri, 08:00–18:00) with shift times scheduled well in advance; full-time and part-time positions available (minimum 30 h/week).