Lead Observability Engineer

October 14

🏄 California – Remote

Although this job is listed in California, this company may be open to hiring remote in other states.

💵 $185k - $205k / year

⏰ Full Time

🟠 Senior

👷🏻‍♀️ Engineer

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Vivun

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Artificial Intelligence • Enterprise • SaaS

Vivun is a company that provides an AI-powered sales engineering platform called Vivun One. It aims to empower revenue teams to sell more effectively by providing technical expertise through its platform. Vivun focuses on scaling sales engineers and aligning product-roadmaps with market needs to increase competitive win rates, optimize sales processes, and facilitate data-driven decisions. Their solutions are designed for various roles, including sales leaders, sales engineers, and product managers, with tools such as Presales Operations, Product-Field Alignment, and Xpert Analytics. Vivun leverages AI and automation to revolutionize technical sales operations, ultimately helping businesses to improve their sales engineering capacity, technical win rates, and sales cycle times.

51 - 200 employees

🤖 Artificial Intelligence

🏢 Enterprise

☁️ SaaS

📋 Description

• Own the end-to-end observability strategy for Ava, defining the standards, tools, and patterns that ensure reliable visibility across infrastructure and agentic components. • Design and implement correlation models that link agent behavior, LLM interactions, and SaaS telemetry into cohesive, actionable insights. • Unify observability tooling across teams, ensuring metrics, logs, and traces flow into a central platform (e.g., Observe, Datadog, or equivalent). • Collaborate with engineering and QA to embed observability best practices into development workflows, CI/CD, and quality gates. • Establish enablement frameworks—documentation, dashboards, and templates—that make observability self-serve for all engineering teams. • Partner with teammates to ensure observability aligns with infrastructure reliability, alerting, and incident response patterns. • Contribute to performance and reliability strategy, helping define how we measure agent quality, responsiveness, and system scalability.

🎯 Requirements

• 6+ years of experience in SRE, DevOps, or Observability Engineering roles, with at least 2+ years leading or designing observability initiatives. • Deep knowledge of observability tooling (e.g., OpenTelemetry, Prometheus, Grafana, Datadog, Honeycomb, Observe, etc.) and distributed tracing practices. • Experience with Agentic / LLM-based systems, including tools like LangChain, Celery, OpenAI APIs, or similar orchestration frameworks. • Strong understanding of how to instrument, trace, and correlate AI/LLM workflows with infrastructure-level telemetry. • Proven ability to define cross-team standards, influence engineering culture, and establish scalable monitoring patterns. • Strong collaboration and communication skills—you enable, not dictate.

🏖️ Benefits

• Competitive salary and full health benefits • Stock Options at a well funded, pre-IPO company on a fast growth track • Flexible work schedules and work from anywhere at a fully remote company • Unlimited PTO with two weeks designated as “quiet period” each year • An experienced team who will fight beside you in the trenches to accomplish your goals