Analista de Sucesso do Cliente – Engenharia Civil e Arquitetura

Job not on LinkedIn

October 3

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Logo of Vobi (YC W22)

Vobi (YC W22)

B2B • Productivity • Construction

Vobi is a comprehensive project management platform designed specifically for the architecture and construction industries. It simplifies project oversight, financial management, and communication between teams and clients, enabling businesses to maximize efficiency and profitability. With tools for budget planning, task management, document organization, and a mobile application for on-the-go access, Vobi provides businesses with a centralized solution to streamline their operations and improve client engagement.

11 - 50 employees

Founded 2019

🤝 B2B

⚡ Productivity

💰 $7M Seed Round on 2022-02

📋 Description

• Garantir a melhor experiência aos clientes, do onboarding à adoção diária, fornecendo informações proativas para o melhor uso da plataforma • Realizar o onboarding, rotinas de acompanhamento e comunicação com os nossos novos clientes • Auxiliar o time de produto na melhoria contínua da plataforma, colhendo feedbacks dos clientes e buscando alternativas para aumentar o engajamento e valor entregue • Monitorar KPIs e evitar o churn da carteira de clientes

🎯 Requirements

• Graduação em Engenharia Civil ou Arquitetura • Excelente capacidade de comunicação verbal e escrita • Perfil investigativo e curioso para solucionar problemas • Empatia para entender e orientar os clientes • Habilidade de organização e gestão de tempo • Experiência prévia em operações de experiência do cliente, preferencialmente em empresas de tecnologia ou SaaS (diferencial)

🏖️ Benefits

• Remuneração competitiva em relação ao mercado • Possibilidade de participação societária • Ambiente descontraído, com muitas oportunidades de crescimento e suporte para desenvolver sua carreira • Confraternizações presenciais semestrais • Gympass • Day off de aniversário • Trabalho remoto e flexível • Liberdade para propor novas ideias e assumir grandes responsabilidades

Apply Now

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