Senior Vice President, Eyewear Sales and Operations

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VSP Vision Care

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Healthcare Insurance • Retail

VSP Vision Care is a leading eye care company that focuses on providing access to quality eye care and eyewear solutions. With a comprehensive portfolio of services, VSP Vision Care supports both individuals seeking eye health services and providers managing their practices. The company is committed to social responsibility, emphasizing health equity, sustainability, and a culture of belonging. Through initiatives such as Follow Your Heart, VSP Vision Care helps people maximize the value of their offerings, starting with eyewear. Recognized for its customer service excellence and commitment to diversity and inclusion, VSP Vision Care strives to empower human potential through sight. It has also been acknowledged as a top workplace in healthcare and is committed to supporting veterans and the military-connected community.

1001 - 5000 employees

Founded 1955

⚕️ Healthcare Insurance

🛒 Retail

📋 Description

• Leads the national sales organization in the wholesale eyewear frame industry • Responsible for driving revenue growth, managing a high-performing sales team, and developing innovative go-to-market strategies across multiple sales channels including outside sales, inside sales, and self-service platforms • Ensure accountability for sales performance, EBITDA, and market share growth • Build and maintain a high-performance culture focused on accountability, clear expectations, and continuous improvement • Oversee the customer care strategy function for eyewear and develop new strategies to improve excellence and efficiency • Fully accountable for all sales across US regions • Foster collaboration across departments including marketing, customer service, and product development • Develop and execute strategic sales plans to achieve revenue targets and expand market share • Oversee territory management and ensure optimal coverage and resource allocation • Implement incentive programs based on performance data and market dynamics • Drive sales growth through relationships with optometrists, ophthalmologists, opticians, retailers, boutiques, and e-commerce partners • Understand and anticipate customer needs, delivering tailored solutions and exceptional service • Leverage Salesforce CRM and other analytics tools to monitor performance, forecast trends, and identify growth opportunities • Use data to inform segmentation strategies, pricing models, and promotional campaigns • Champion a culture of curiosity and innovation, exploring new sales modalities and technologies • Stay ahead of industry trends and competitive landscape to inform strategic direction

🎯 Requirements

• Bachelor’s degree in Business Administration, Marketing, Communications or related field, or equivalent experience • Ten or more years of sales management or similar relevant experience with clear progression to senior leadership/ management roles • Proven success in selling to medical professionals, retailers, and e-commerce platforms • Expertise in Salesforce CRM and data analytics • Strong understanding of territory management and multi-channel sales strategies • Experience leading customer service operations with a focus on talent development • Exceptional communication, negotiation, and interpersonal skills • Demonstrated ability to drive revenue growth and lead high-performing teams • Strategic thinker with a hands-on approach and a passion for innovation • Clean credit history as reported by credit report

🏖️ Benefits

• Health insurance • 401(k) • Paid time off • Remote work options