VP, Healthcare Business Operations – Growth

November 5

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Vynca

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Healthcare Insurance • Healthcare • Wellness

Vynca is dedicated to helping patients with serious illnesses, such as cancer and heart failure, by providing expert palliative care services. Their comprehensive approach includes clinical care, social support, mental health counseling, and advance care planning, ensuring that patients receive compassionate, coordinated assistance at home or remotely. Vynca's mission is to enhance the quality of life for patients by managing symptoms, providing emotional support, and facilitating open discussions about healthcare goals and preferences.

51 - 200 employees

Founded 2014

⚕️ Healthcare Insurance

🧘 Wellness

📋 Description

• Build and oversee Vynca’s business operations function, spanning data analytics, performance reporting, and cross-functional process optimization. • Lead the Growth organization, including direct management of the Director of Patient Engagement and Enrollment, ensuring clear alignment between revenue goals, operational capacity, and market strategy. • Establish and manage frameworks that measure business health across clinical, operational, and financial domains. • Drive accountability and transparency through a consistent business review cadence, providing actionable insights for executive decision-making. • Own company-wide performance dashboards and KPIs that provide visibility into growth, gross margin, patient volume, cost of care, and productivity. • Partner with Finance and Analytics to connect financial metrics to operational outcomes and inform forecasting, pricing, and market expansion strategies. • Ensure data accuracy, integrity, and accessibility across key systems (Salesforce, EHR, BI platforms, and financial tools). • Lead the Growth team to achieve gross enrollment targets, expand referrral partnerships, and drive market penetration across existing and new geographies. • Partner with Marketing and Clinical Operations to develop go-to-market strategies and value propositions for health plans and patients. • Create and manage sales performance metrics and compensation structures that align with and reinforce company goals. • Lead the account management team, responsible for ensuring the health and continued growth of our payer and software accounts. • Serve as a connective link between Growth, Finance, Clinical, and Technology teams to ensure alignment on forecasting, capacity planning, and operational readiness. • Act as a key executive partner to the CEO, focusing on strategic growth and organizational performance.

🎯 Requirements

• 12+ years of progressive leadership experience in healthcare operations, business strategy, or commercial management; 5+ years in an executive or VP-level role. • Deep understanding of healthcare delivery and technology-enabled care models (palliative, value-based, or home-based care strongly preferred). • Proven success leading both Sales and Business Operations functions in a high-growth, venture-backed Series B to D environment. • Strong grasp of healthcare economics, payer/provider dynamics, and value-based payment structures. • Expertise in performance management, financial reporting, and data visualization tools (e.g., Looker, Power BI, Tableau). • Exceptional communicator and operator with a track record of driving results through cross-functional influence and disciplined execution. • Bachelor’s degree required; MBA, MHA, or equivalent preferred.

🏖️ Benefits

• medical, dental, and vision insurance • income protection benefits • flexible PTO • company holidays • 401k • access to other wellness benefits