Pre-sales Solution Advisor

November 5

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WalkMe™

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SaaS • Enterprise • Productivity

WalkMe is a leading digital adoption platform that enhances user experiences on any application. It identifies workflow bottlenecks and provides personalized guidance and automation to help employees complete tasks efficiently. WalkMe provides comprehensive visibility into software usage within organizations, enabling better management of software resources and improving overall productivity. By facilitating frictionless user experiences and automating processes, WalkMe significantly reduces support tickets, optimizes license usage, and accelerates workflow efficiency across various sectors such as IT, sales, HR, and customer care.

1001 - 5000 employees

Founded 2011

☁️ SaaS

🏢 Enterprise

⚡ Productivity

💰 $90M Series G on 2019-12

📋 Description

• Support the Account Executive by taking a consultative role in the customers' evaluation processes, including answering all technical questions, troubleshooting development/configuration issues, and managing escalation to Support and Engineering. • Effectively plan and execute on a strategy for Discovery calls. Ability to ask leading questions that allow for you to find a problem. • Develop strong technical relationships within the various customer teams, acting as a trusted advisor. • Communicating the value of WalkMe products through many mediums, including phone, presentation, and live/online product demonstrations. • Manage technical POC's both onsite and offsite. • Collaborate on and present custom product demonstrations to support the sales cycle. • Aggregate feedback from customer meetings and be able to convey that to product management and Engineering. • Speak at field events to both the technical and non-technical. • Work as an extension of marketing by promoting product knowledge by writing blogs, participating in demo-inspired webinars when needed.

🎯 Requirements

• Minimum of 4 years of experience in SaaS sales working with enterprise customers in one of the following roles: technical pre-sales, Solution Advisor, Sales Engineer, post-sale functional / technical consultant or equivalent. • Examine, interpret, and articulate complex technical information to audiences of varying technical levels. • Experience working with SAP products and CRM systems such as SFDC preferred. • Experience building and presenting demo environments for customers at all levels - engineers to C level executives. • A deep understanding of enterprise technologies and business context. • A strong “team player” mindset and positive attitude.

🏖️ Benefits

• SAP Benefits Link: https://jobs.sap.com/content/Benefits/?locale=en_US • SAP Hiring Process: https://jobs.sap.com/content/Hiring-Process/?locale=en_US • SAP DEI: https://www.sap.com/about/inclusion.html • SAP Sustainability: https://www.sap.com/products/sustainability/our-approach.html • SAP Employee Resource Groups/Employee Network Groups: https://jobs.sap.com/content/Employee-Network-Groups/?locale=en_US