WATI
Artificial Intelligence • API • SaaS
WATI is a company that provides a communication platform leveraging the WhatsApp Business API to enhance marketing, sales, service, and customer support automation. By integrating various functionalities such as chatbots and analytics, WATI assists businesses in scaling customer interactions efficiently. Its services include managing conversations, providing personalized content, and connecting businesses with their audience through WhatsApp, Facebook, and Instagram, making it a robust solution for companies aiming to improve customer engagement and operational efficiency across digital channels.
11 - 50 employees
Founded 2021
🤖 Artificial Intelligence
🔌 API
☁️ SaaS
Senior Product Manager
Job not on LinkedIn
January 14
WATI
Artificial Intelligence • API • SaaS
WATI is a company that provides a communication platform leveraging the WhatsApp Business API to enhance marketing, sales, service, and customer support automation. By integrating various functionalities such as chatbots and analytics, WATI assists businesses in scaling customer interactions efficiently. Its services include managing conversations, providing personalized content, and connecting businesses with their audience through WhatsApp, Facebook, and Instagram, making it a robust solution for companies aiming to improve customer engagement and operational efficiency across digital channels.
11 - 50 employees
Founded 2021
🤖 Artificial Intelligence
🔌 API
☁️ SaaS
📋 Description
•Wati is a rapidly growing CPaaS that offers innovative business messaging solutions. •Our mission is to simplify business communication, starting with WhatsApp. •Backed by global investors, we’re Shopify’s first investment in Asia. •We serve 12000+ customers across 100+ countries. •As a remote-first company, we prioritize adaptability and inclusivity. •Help in developing and executing new features and products. •Work with leadership to plan and execute roadmap. •Understand the messaging ecosystem, markets, competition. •Meet regularly with customers to translate their needs into product capabilities. •Drive the launch of new products and features and iterate quickly based on insights. •Work collaboratively with Engineering, Marketing, Legal, customer success and UX teams. •Share new ideas and execute them end-to-end.
🎯 Requirements
•5+ years of product management experience in B2B SaaS. •Experience in building new features from conception to launch •Experience in leading engineering and design discussions •Knowledge of multiple functional areas such as product management, engineering, UX/UI, sales, customer support, finance or marketing •Ability to influence multiple stakeholders without direct authority •An eye for design •Strong data skills •Good presentation skills •Ability to think creatively and solve customer problems •Demonstrated ability to work in a small team setting •Can hold your own while speaking to technical experts •Previous experience in B2B SaaS •Experience working in startups - a plus •Coding or data analytics experience - a plus
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