Customer Experience Specialist

3 days ago

Apply Now
Logo of Spreetail

Spreetail

eCommerce • Marketplace • SaaS

Spreetail is a complete ecommerce solution for brands and manufacturers of large, bulky products. They offer services in marketplace expansion, fulfillment, content creation, brand control, and marketing and advertising. Spreetail is known for being an "Oversize Accelerator," partnering with brands to increase ecommerce sales across multiple channels. Their expertise includes fast shipping, especially for big and bulky items, with strategically located fulfillment centers allowing for next-day delivery to most of the US and expanding to the UK and Germany. They work closely with manufacturers who have a strong online sales history to develop customized growth strategies, taking advantage of market trends and insights. Spreetail also manages content optimization for product listings and handles advertising campaigns to bolster brand visibility. They are a leading seller on platforms like Amazon, Walmart, and Target+.

1001 - 5000 employees

🛍️ eCommerce

🏪 Marketplace

☁️ SaaS

📋 Description

• Provide world-class customer experience across marketplace channels • Build relationships with customers • Advocate for customer initiatives

🎯 Requirements

• Communicate directly with customers via phone and email • Think critically to resolve customer issues • Drive innovative and creative solutions to protect revenue • Support customers, vendors, and marketplace partners • Play a critical role in driving processes that impact departments

🏖️ Benefits

• Remote work setup requirements • Required to provide your own dual monitors • Strong and stable internet connection requirements • PC Headset • High-definition external or integrated webcam with at least 720p resolution

Apply Now

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