Director Commercial Bank Credit Governance

Job not on LinkedIn

August 22

🍂 Massachusetts – Remote

Although this job is listed in Massachusetts, this company may be open to hiring remote in other states.

💵 $140k - $160k / year

⏰ Full Time

🔴 Lead

🎲 Risk

🦅 H1B Visa Sponsor

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Webster Bank

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Banking • Finance • Fintech

Webster Bank is a financial services company that offers a wide range of banking solutions for individuals, small business owners, and commercial entities. It provides personal and business checking and savings accounts, loans, mortgages, and investment services, as well as wealth management and retirement planning. Webster Bank emphasizes digital convenience through mobile and online banking platforms while also providing personalized assistance from dedicated relationship managers. The bank is committed to serving diverse industries and communities, with specialized offerings in areas like healthcare, manufacturing, and government banking. Webster Bank is dedicated to helping clients achieve their financial goals through tailored solutions and expert guidance, ensuring security and trust are maintained at all times.

1001 - 5000 employees

Founded 1935

🏦 Banking

💸 Finance

💳 Fintech

📋 Description

• Own and manage the lifecycle of commercial lending templates, forms, and operating procedures, ensuring timely updates, version control, and audit readiness. • Ensure alignment of first-line credit procedures with credit policies, in close partnership with second-line Credit Risk. • Design and maintain a transparent change management process for credit procedures, including documentation, approvals, and communication protocols. • Collaborate with FLCO teams to embed frontline controls, risk mitigations, and escalation protocols into credit procedures and practices. • Support remediation of control gaps identified during audits, exams, or self-assessments related to commercial credit processes. • Contribute to regulatory and internal reviews, including documentation preparation, walkthroughs, and response coordination. • Aid in the resolution of complex operational risk issues related to credit execution and contribute to a risk-aware culture through training and procedural clarity.

🎯 Requirements

• Bachelor’s degree required • 7+ years of experience in commercial banking, credit operations, or credit risk governance. • Strong understanding of credit policy, lending operations, and first-line risk responsibilities. • Experience working with second-line risk and control functions • Control-minded, systems-oriented individual with exceptional organization skills and acute attention to detail. • Strong project management and documentation skills; experience with governance tools such as SharePoint, How2Work, or similar platforms. • Familiarity with commercial lending systems (e.g., Sageworks, nCino, PrecisionLender, Salesforce, Fiserv, LoanIQ, Nautilus) is a plus.