PBM Implementation Manager

🕒 July 27

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WellDyne

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1990

🏥 Healthcare

💊 Pharmaceuticals

⚕️ Healthcare Insurance

Healthcare • Pharmaceuticals • Healthcare Insurance

WellDyne is a pharmacy benefit management (PBM) company that provides specialty pharmacy services, prescription discount solutions, utilization management, mail-order and central fill pharmacy operations, and outsourced pharmacy solutions. The company emphasizes clinical programs, adherence initiatives, data analytics, and personalized engagement to reduce drug costs and improve outcomes, particularly for high-cost specialty medications. With about 25 years of experience and locations in Lakeland, FL and Centennial, CO, WellDyne positions itself as an alternative to traditional PBM models by offering flexible plan design, dedicated account management, and industry-focused clinical expertise.

📋 Description

• Expert in project management with consideration of WellDyne’s operational processes and procedures to facilitate successful implementation of WellDyne’s services • Provides Sales and Client Service support which includes direct contact with customers and/or customer representatives • Oversees implementations including accuracy of information to both the plan sponsor and to members • Facilitates interdepartmental relations and communication as it specifically relates to managed accounts including Finance, IT, Clinical, and other departments as needed • Facilitate/leadership role for implementation of SOPs, internal quality assurance and efficiency to create an incredible service experience • Produces objective reporting to the WellDyne leadership team, regarding critical path items, opportunities, and overall customer standing • Can apply communication principles and appropriate positioning of information to deliver to various client types • Able to provide analysis of workflows and efficiency with other department teams • Participates and understands ongoing PBM market trends, product knowledge including national and PBM trends/benchmarks, pharmacology, company product offerings, PBM pricing, PBM capabilities and limitations • Must be an expert in software systems used by the PBM as well as product offerings and services • Conducts post-implementation analysis to identify areas for improvement, new process development to mitigate risks for future implementations

🎯 Requirements

• This position requires a college four-year degree or a minimum of two years' experience in customer or client services or project management. • PBM experience and/or project management work history. • Requires ongoing learning in the pharmacy benefit management industry and continuous product knowledge development in the areas of PBM, pharmacology, company-specific product offerings, pricing components, and company capabilities and limitations.

🏖️ Benefits

• EOE M/F/D/V – WellDyne and HealthDyne are equal opportunity employer and prohibits discrimination of any kind. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, veteran or disability status, or any other protected status under federal, state, or local law.