WNS
B2B • Enterprise • SaaS
WNS is a global business process management company that operates across 13 countries with over 66 delivery centers and employs more than 62,000 people. The organization is committed to inclusivity and diversity, fostering a unique culture of co-creation and continuous learning. WNS offers various career opportunities across the Asia Pacific, Europe, Africa, and the Americas, and prides itself on its transparent and merit-based recruitment process. As a leader in its field, WNS focuses on nurturing future leaders and decision-makers while maintaining a strong emphasis on social responsibility through initiatives like the WNS Cares Foundation.
10,000+ employees
Founded 1996
🤝 B2B
🏢 Enterprise
☁️ SaaS
Operations Associate
Job not on LinkedIn
November 21
🇺🇸 United States – Remote
⏳ Contract/Temporary
🟢 Junior
🟡 Mid-level
⚙️ Operations
🚫👨🎓 No degree required
🦅 H1B Visa Sponsor
WNS
B2B • Enterprise • SaaS
WNS is a global business process management company that operates across 13 countries with over 66 delivery centers and employs more than 62,000 people. The organization is committed to inclusivity and diversity, fostering a unique culture of co-creation and continuous learning. WNS offers various career opportunities across the Asia Pacific, Europe, Africa, and the Americas, and prides itself on its transparent and merit-based recruitment process. As a leader in its field, WNS focuses on nurturing future leaders and decision-makers while maintaining a strong emphasis on social responsibility through initiatives like the WNS Cares Foundation.
10,000+ employees
Founded 1996
🤝 B2B
🏢 Enterprise
☁️ SaaS
📋 Description
• Provide quality telephone customer service to patients and parents • Answer both inbound and outbound calls to confirm and/or create dental appointments • Deliver quality and superior customer care to every parent or patient on the phone • Gather information accurately • Coordinate with other areas of client as needed • Refer issues for further investigation to relevant department
🎯 Requirements
• Graduation from a senior high school or GED equivalent • Prior experience in a call center or in the dental field is advantageous but not required • Good telephone etiquette • Customer service skills • Detailed oriented • Keen aptitude and adaptability to change • Ability to work in a fast-paced environment • Excellent communication and organizational skills
🏖️ Benefits
• Professional development • Structured career path • Coaching and mentoring
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