Business Analyst II

🕒 3 days ago

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Logo of WoodmenLife

WoodmenLife

1001 - 5000 employees

Founded 1890

🛡️ Insurance

🤝 Non-profit

Insurance • Non-profit

WoodmenLife is a fraternal benefit society that provides life insurance and related financial products and services to individuals and families. Operating as a membership-based organization with roots as a community-focused/fraternal organization, WoodmenLife combines insurance and financial protection offerings with volunteerism and community programs. It is primarily consumer-facing and emphasizes member benefits, community impact, and long-term financial protection.

📋 Description

• Lead thorough analyses of business processes, identifying strategic opportunities for improvement and automation and making the necessary changes to any documented procedures. • Collaborate with and lead cross-functional teams to develop and implement solutions that align with strategic business objectives. • Advise on the design, development, assessment, and implementation of organizational management projects, policies, and/or procedures. • Analyze data to identify trends, opportunities and potential risks. • Provide management with strategic solutions to increase efficiency and achieve operational goals. • Acts as a change agent to foster a culture of continuous improvement. • Conduct feasibility studies and cost-benefit analyses to evaluate potential projects, focusing on strategic alignment and impact. • Be a subject matter expert (SME) across multiple areas of focus to provide guidance on potential work being introduced and for the lean business case. Understanding upstream and downstream impacts. • As the SME of area of focus, partner with and lead Agile teams to define requirements and test cases. • Validate that a solution based on the requirements will meet customer needs and achieve the business objectives. • Partner with Agile team to identify test cases that meet the User Acceptance Testing. • Mentor and guide junior business analysts. • Perform other duties as assigned by management.

🎯 Requirements

• Proven experience as a Business Analyst, with 4+ years of experience in business analysis, business operations, or similar roles. • Ability to identify and implement opportunities for business improvement. • Ability to document and apply business requirement guidelines to team projects. • Proficiency in cross-team and client collaboration. • Strong understanding of business processes and systems, with the ability to see the big picture and consider multiple perspectives. • Ability to elicit information through interactions and observations and then translate those into meaningful requirements for solutioning. • Ability to write simple queries and sample/select large data sets from disparate data sources using SQL or other tools. • Ability to obtain skills and knowledge of analysis, design and construction methods, trends, and practices. • Results-oriented self-starter with ability and willingness to learn how systems and processes work and why they work the way they do. • Excellent written and verbal communication and customer service skills, including the ability to interact effectively with a diverse group (management, technical staff, and subject matter experts). Demonstrated ability to work in a team environment and with business customers. • Excellent negotiation skills. Exhibits courage to challenge requests and positively offer alternative solutions. • Strong logical thinking. Excellent problem-solving and analytical skills. • Well-organized with time management skills. • Ability to provide seamless, trustworthy, attentive, and resourceful (S.T.A.R.) customer service. • Ability to engage well with others and passionate about providing an exemplary customer experience.

🏖️ Benefits

• health, dental, vision, 401(k), life insurance

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