Collections Representative

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October 17

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WorkBetterNow

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HR Tech • Recruitment • SaaS

WorkBetterNow is a leading provider of remote talent solutions, specifically catering to small and midsize businesses. The company specializes in connecting clients with pre-screened, highly skilled professionals from Latin America, delivering efficient hiring processes and support without long-term commitments. With a focus on roles such as executive assistants, project managers, and customer service representatives, WorkBetterNow aims to enhance productivity and ease administrative burdens for its clients.

11 - 50 employees

Founded 2018

👥 HR Tech

🎯 Recruiter

☁️ SaaS

📋 Description

• Manage assigned accounts, monitor overdue balances, and contact customers to collect outstanding payments • Negotiate payment arrangements and establish repayment schedules • Investigate and resolve billing issues or discrepancies • Document all communications and collection activities in the company's system • Prepare regular reports on collection status for management • Ensure all activities comply with company policies and legal requirements

🎯 Requirements

• 2+ years as Collections Representative • Previous experience in customer service or accounts receivable is a plus • High school diploma required; an associate's or bachelor's degree in business, finance, or a related field is preferred • Strong communication, negotiation, and problem-solving skills • Proficiency in MS Office and familiarity with CRM or collections software • Detail-oriented with excellent organizational and time-management abilities

🏖️ Benefits

• 100% remote work — enjoy the comfort and flexibility of working from home • 18 paid vacation days + U.S. federal holidays • Paid maternity/paternity leave (up to 2 months with 50% salary coverage after 1 year)