Operations Coordinator

🕒 April 25

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WorkBetterNow

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2018

👥 HR Tech

🎯 Recruiter

☁️ SaaS

HR Tech • Recruitment • SaaS

WorkBetterNow is a leading provider of remote talent solutions, specifically catering to small and midsize businesses. The company specializes in connecting clients with pre-screened, highly skilled professionals from Latin America, delivering efficient hiring processes and support without long-term commitments. With a focus on roles such as executive assistants, project managers, and customer service representatives, WorkBetterNow aims to enhance productivity and ease administrative burdens for its clients.

📋 Description

• Track and monitor operational KPIs to ensure teams are meeting performance expectations and service standards. • Coordinate cross-functional tasks and follow up on deliverables to maintain alignment between departments. • Maintain updated documentation of SOPs and workflow changes to ensure process clarity and consistency. • Assist in preparing weekly and monthly operational performance reports for leadership review. • Identify workflow gaps or recurring operational issues and escalate them with structured recommendations. • Support implementation of operational improvement initiatives and internal process adjustments. • Ensure internal systems and trackers remain accurate and up to date.

🎯 Requirements

• 2+ years of experience in operations support, project coordination, or process execution roles. • Strong skills in tracking workflows and reporting using Excel/Google Sheets (filters, formulas, pivots preferred). • Familiarity with task management/project tools (Asana/ClickUp/Trello/Monday) preferred. • Strong organizational skills, attention to detail, and ability to manage multiple priorities.

🏖️ Benefits

• 100% remote work — enjoy the comfort and flexibility of working from home • 18 paid vacation days + U.S. federal holidays • Paid maternity/paternity leave (up to 2 months with 50% salary coverage after 1 year) • Client Growth Bonus: Your great work helps our clients scale. For every new hire added to the business you support, you will receive a $50 one-time reward. • A dedicated Talent Coordinator who serves as your guide and liaison between you, WorkBetterNow, and your assigned company.