Site Reliability Engineer

June 18

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WorkOS

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SaaS • Security • Enterprise

WorkOS is a company that provides enterprise-level software solutions designed to help developers integrate single sign-on (SSO), directory synchronizations, and user management into their applications. By offering a developer-first approach with modern APIs, WorkOS enables companies to implement enterprise features like authentication and authorization quickly and with fewer resources, thereby facilitating expansion into the enterprise market. WorkOS serves as a comprehensive platform catering to the security and administrative needs of enterprise customers, offering services such as multi-factor authentication, fine-grained authorization, and robust API documentation to streamline integration processes for businesses.

11 - 50 employees

Founded 2020

☁️ SaaS

🔐 Security

🏢 Enterprise

📋 Description

• About WorkOS 🚀 • WorkOS builds tools and services for developers to help them implement authentication, identity, authorization, and overall enterprise readiness. • We’re a fully distributed team with employees across North American time zones. • We’re well-funded, having raised an $80M Series B. • Our fast-growing customer base includes hundreds of rapidly growing SaaS companies like Webflow, Vercel, Plaid, Loom, and Drata. • About the Site Reliability Engineering Team • The Site Reliability Engineering (SRE) team ensures the WorkOS platform remains fast, reliable, and resilient at scale. • We build the systems and practices that keep everything running smoothly—handling hundreds of millions of requests, minimizing downtime, and continuously improving service performance. • Our team works across the stack and collaborates closely with infrastructure and product engineering teams. • We embed reliability into everything we do—whether it’s designing scalable systems, improving observability, or leading incident response. • If you’re motivated by complex systems, passionate about uptime and performance, and excited to make reliability a first-class concern—this role offers the opportunity to make a lasting impact. • Who we’re looking for • We’re looking for engineers who are excited to improve the reliability of complex systems and enjoy digging into how things work. • As an early member of the SRE team, you’ll help shape our approach to reliability at scale and collaborate closely across the company. • You might be a great fit if you: • Bring a generalist mindset and are comfortable working across infrastructure layers—from compute and networking to storage, databases, and app runtime environments • Are curious and proactive, with a strong desire to understand systems end-to-end and uncover hidden failure modes • Care deeply about uptime, observability, and performance, and see reliability as a product feature • Think through architectural trade-offs with reliability, simplicity, and maintainability in mind • Take initiative, work independently, and follow through—from identifying reliability risks to driving improvements • Collaborate well with engineers across disciplines and enjoy supporting teams through production readiness, incident response, and postmortem reviews

🎯 Requirements

• Experience operating and scaling production systems in cloud environments (we use AWS) • Familiarity with service reliability concepts—monitoring, alerting, incident response, and root cause analysis • Comfort working across infrastructure layers (e.g. compute, networking, storage, observability tooling) • Strong debugging and systems thinking skills—you can follow problems across services and layers • Ability to work independently, take ownership, and drive projects from problem discovery through resolution • Nice to have • Familiarity with Kubernetes or similar orchestration systems • Exposure to observability stacks (e.g. Prometheus, Grafana, Datadog, OpenTelemetry) • Exposure to TypeScript or interest in working in a TypeScript-based codebase

🏖️ Benefits

• Competitive pay • Substantial equity grants • Healthcare insurance (Medical, Dental and Vision) for you and your family • 401k matching • Wellness and fitness monthly allowances • PTO + paid holidays + unlimited sick leave • Autonomy and flexibility with remote work