Director AI PLG

Job not on LinkedIn

🕒 March 6

🇺🇸 United States – Remote

⏰ Full Time

🔴 Lead

🤖 Artificial Intelligence

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WorkSpan

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2015

☁️ SaaS

🤝 B2B

🤖 Artificial Intelligence

SaaS • B2B • Artificial Intelligence

WorkSpan is a SaaS company that provides a partner ecosystem and co-sell automation platform to help enterprises scale partner-led revenue. Its platform connects sellers, ISVs, GSIs, and hyperscalers to manage partner programs, cloud marketplace listings, referral and co-sell motions, incentives, and partner revenue flows, using AI-powered matching, automation, and analytics to streamline opportunity sharing, listings, private offers, and consumption acceleration. WorkSpan is focused on B2B customers and enterprise sales teams aiming to grow revenue through partnerships and cloud marketplaces.

📋 Description

• Design and maintain an AI technology stack that supports automated customer life cycles and product-led engagement • Unify customer data into a definitive system of record to power all automated communications and buyer journeys • Evaluate and implement AI tools and data constructs that solve specific friction points in the freemium and trial conversion process • Establish data pipelines and model governance to ensure reliable, scalable, and automated insights • Implement AI-driven experiences within the application to communicate directly with users based on real-time behavior • Develop AI-powered health monitoring and expansion strategies to drive engagement beyond the initial sales meeting • Scale operations through automation, focusing on 'human-in-the-loop' workflows rather than managing a large manual team • Provide recommendations to product and marketing teams on building the foundation for new, automated GTM motions • Serve as the AI subject matter expert, 'charting the path' for growth by translating business requirements into technical AI solutions • Conduct a 90-day 'listening tour' to map out current onboarding processes, data availability, and build customer empathy • Establish performance metrics and continuously optimize AI models based on business outcomes and ROI

🎯 Requirements

• 5+ years in revenue, sales, or marketing operations with recent, hands-on experience implementing AI tools • Proven experience at a Product-Led Growth company, ideally at the Series C stage • Strong background in data analysis, aligning data models, and evaluating model performance • Data-driven and experimentation-minded with specific experience in freemium/trial conversion models • A 'scrappy' approach to execution with the ability to manage vendor relationships and lead change management

🏖️ Benefits

• Own your results and make a tangible impact on the business • Develop a deep understanding of GTM working closely with leadership across sales & marketing • Work with driven, passionate people every day • Be a part of an ambitious, supportive team on a mission