IT Specialist

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Workstreet

Cybersecurity • Compliance • B2B

Workstreet is a managed security and compliance services provider that helps businesses automate and modernize their security programs. With expertise in compliance frameworks including SOC 2, ISO 27001, HIPAA, and GDPR, Workstreet supports companies in achieving their security and compliance outcomes efficiently. Their services include acting as a virtual Chief Information Security Officer (vCISO), full-scale penetration testing, and vendor risk management, aiming to streamline security processes while allowing businesses to focus on growth.

11 - 50 employees

Founded 2023

🔒 Cybersecurity

📋 Compliance

🤝 B2B

📋 Description

• Own the new hire IT onboarding journey—create accounts, configure access permissions, set up collaboration tools, and deliver an exceptional first-day experience. • Manage offboarding by securely revoking access, assisting with data transitions, and coordinating closely with HR to ensure secure and smooth exits. • Serve as the first point of contact for IT-related issues, including password resets, MFA troubleshooting, access requests, and general support inquiries. • Maintain and optimize company account and license management systems (e.g., Google Workspace, Microsoft 365, SSO/SAML tools). • Collaborate with cross-functional teams to document, refine, and streamline IT workflows and escalation procedures. • Facilitate IT-related training, including security awareness and onboarding resources, when needed.

🎯 Requirements

• 1–3+ years of experience in IT support or a related technical role, with emphasis on software access and user-facing IT services. • Proficient in cloud productivity and communication platforms such as Google Workspace, Slack, Microsoft 365, and HubSpot, as well as identity and access management tools. • Experienced with ticketing systems (e.g., Jira Service Desk, Linear). • Strong communicator with excellent attention to detail and a passion for delivering an outstanding onboarding and IT support experience. • A proactive, self-driven individual who thrives in a fast-paced, dynamic startup environment and works well with cross-functional teams. • Nice to Have IT certifications (CompTIA, Google, Microsoft, etc.) • Experience with automation or account provisioning tools. • Familiarity with AI tools, analytics, scripting, or CRM automation (especially HubSpot).

🏖️ Benefits

• Career Development : Clear path with mentorship and training opportunities • Technical Training : Comprehensive onboarding on security and compliance frameworks • Competitive Compensation: A competitive base salary with regular performance reviews linked to merit-based appraisals and bonus opportunities. • Growth Opportunity : Early-stage company with significant room for career advancement. • Remote-First Culture : Flexibility to work from anywhere while collaborating with a global team.

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