Trust Services Manager

November 14

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Workstreet

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Cybersecurity • Compliance • B2B

Workstreet is a managed security and compliance services provider that helps businesses automate and modernize their security programs. With expertise in compliance frameworks including SOC 2, ISO 27001, HIPAA, and GDPR, Workstreet supports companies in achieving their security and compliance outcomes efficiently. Their services include acting as a virtual Chief Information Security Officer (vCISO), full-scale penetration testing, and vendor risk management, aiming to streamline security processes while allowing businesses to focus on growth.

11 - 50 employees

Founded 2023

🔒 Cybersecurity

📋 Compliance

🤝 B2B

📋 Description

• Supervise a team of security analysts and reviewers across multiple time zones • Provide coaching, mentoring, training, and quality assurance oversight to ensure consistent, high-quality outputs • Oversee the completion, review, and finalization of client and vendor security questionnaires (SIG, CAIQ, or custom formats) • Collaborate with SMEs to validate technical and compliance responses • Conduct and manage reviews of NDAs, DPAs, MNDAs, and other contractual security clauses • Collaborate with internal and external legal counsel to redline, comment, and ensure alignment with cybersecurity frameworks and risk posture • Utilize AI-powered tools to accelerate first-pass reviews and integrate SME feedback to improve accuracy and speed • Implement agile practices (Scrum or Kanban) to manage workload distribution, track SLAs, and drive continuous improvement through retrospectives and sprint planning • Serve as a key liaison for clients, ensuring clear communication of review findings, timelines, and recommendations • Participate in professional engagements with legal, procurement, and security teams • Partner with Legal, Compliance, IT, and Sales teams to align responses, ensure contractual compliance, and resolve escalations • Identify and implement process enhancements, automation opportunities, and playbook updates to increase efficiency and reduce turnaround time

🎯 Requirements

• 5+ years of experience in cybersecurity, legal security reviews, or vendor risk management • Proven leadership experience managing distributed or global teams • Strong knowledge of SaaS security frameworks (SOC 2, ISO 27001, NIST 800-53, GDPR, HIPAA) • Experience with security questionnaires (SIG, CAIQ) and legal document review/redlining • Excellent written and verbal communication skills; ability to translate between legal and technical audiences • Proficiency with collaboration and agile tools (Jira, Slack, Monday.com, ServiceNow, or similar) • Strong analytical and problem-solving mindset • Exceptional attention to detail with ability to manage rapid-turnaround deliverables • Empathetic and growth-oriented leader who invests in coaching and development • Confident communicator capable of bridging legal, compliance, and technical teams • Comfortable working across multiple time zones and global cultures • Nice to Have Certifications: CISSP, CISM, ISO 27001 Lead Auditor, SAFe, Scrum Master, or Kanban Management Professional • Experience using AI-assisted review tools (ChatGPT, Drata AI Assist, Vanta, or similar) • Background in SaaS environments or vendor risk consulting • Experience with the following tools and technologies: Platforms: Drata, Vanta, OneTrust, Secureframe, ServiceNow VRM Collaboration: Jira, Slack, Microsoft Teams, Confluence Automation & AI: ChatGPT, Power Automate, AI-assisted legal review tools

🏖️ Benefits

• Health insurance • Professional development opportunities