Senior Manager, Clinical Applications

October 28

🌲 North Carolina – Remote

Although this job is listed in North Carolina, this company may be open to hiring remote in other states.

🤠 Texas – Remote

Although this job is listed in Texas, this company may be open to hiring remote in other states.

⏰ Full Time

🟠 Senior

👔 Manager

🦅 H1B Visa Sponsor

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Worldwide Clinical Trials

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Biotechnology • Pharmaceuticals • Healthcare Insurance

Worldwide Clinical Trials is a global contract research organization (CRO) that provides comprehensive clinical trial services. They specialize in supporting studies across diverse therapeutic areas such as oncology, cardiology, and rare diseases. With over 30 years of experience, Worldwide Clinical Trials emphasizes personalized support and customized solutions throughout the entire lifecycle of drug development. Their services include clinical monitoring, data management, patient recruitment, and regulatory consulting, ensuring precision and tailored attention for each clinical trial.

1001 - 5000 employees

🧬 Biotechnology

💊 Pharmaceuticals

⚕️ Healthcare Insurance

📋 Description

• Develop, implement, and oversee functional Application management plans for the portfolio of systems. • Manage and document application, system, and performance controls in line with industry best practices. • Manage application operations activities and staff; monitor, review, investigate, and escalate system support events in technical areas relating to application performance. • Develop, implement, and maintain functional metrics such as KPIs and QTLs, inclusive of Uptime, System/Capability Utilization. • Form partnerships with Business Owners and IT Infrastructure to ensure Enterprise class support is given to these business-critical systems. • Partner with Computer Systems Validation and Technical Delivery to ensure that validation and regulatory documentation is completed to ensure compliance with GxP standards. • Work with Worldwide business clients to document business requirements for projects and applications interfaced with it. • Lead Data Governance across teams ensuring appropriate rigor and discipline is present across data integration, mastering, and management for all systems within the clinical portfolio. • Perform system configuration and functional testing ensuring it meets requirements and specifications. • Partner with Technical Delivery to Write and review validation scripts and user acceptance testing for new workflows and processes. • Provide technical expertise and training to teammates and business users. • Work with project teams and users to resolve or escalate technical issues. • Estimate and plan implementation activities. • Work with software vendors to understand and support existing and future functionality. • Co-ordinate system Disaster Recovery (DR) testing as required. • Write, review, and update Standard Operating Procedures, Work Instructions and Business Guidelines for both IT technicians and end users.

🎯 Requirements

• Bachelor's degree preferably in a technical discipline. • Minimum of 8 years’ experience managing application performance, health, and availability or equivalent experience. • Demonstrated expertise in people leadership includes inspiring, coaching, and developing diverse teams. • Familiar with databases like Oracle or SQL Server. • Knowledge of Quality Assurance functions. • Experience in the pharma, CRO, or other health-related industry.

🏖️ Benefits

• We prioritize cultivating a diverse and inclusive environment that continues to promote collaboration and creativity. • We provide equal employment opportunities to all employees and applicants regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, military status, or other class protected by applicable law.