Senior Director – Defined Contribution Consultant, Project Delivery Team Lead

🕒 May 27

❄️ Minnesota – Remote

❄️ Minnesota – Remote

💵 $110k - $205k / year

⏰ Full Time

🟠 Senior

👔 Director

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WTW

WebsiteLinkedInAll Job Openings

10,000+ employees

💸 Finance

🛡️ Insurance

💼 Consulting

Finance • Insurance • Consulting

WTW is a global powerhouse in financial services, specializing in risk management, insurance, and reinsurance. Leveraging data-driven and insight-led solutions, the company offers consulting in financial services, human resources, and employee benefits, along with pensions administration and HR software. With a presence in 140 countries, WTW is committed to enhancing organizational resilience and maximizing performance for its clients.

📋 Description

• Serve as a senior advisor on defined contribution plan design, governance, compliance, and administration • Lead large, complex client engagements, including vendor strategy, fee benchmarking, and RFPs • Develop and support business opportunities, including contributing to sales and cross-solution initiatives • Ensure seamless transition from sales to delivery and maintain consistent execution across teams • Review, finalize, and present client deliverables with a focus on quality and impact • Lead coordination across teams to ensure consistent, high-quality delivery of defined contribution projects • Plan and deploy resources across a national delivery model, optimizing utilization and team effectiveness • Build and manage high-performing, leveraged teams to support complex project delivery • Partner with leadership to deliver against business objectives, including client outcomes, team performance, and growth priorities • Establish and apply delivery standards, tools, and playbooks to drive consistency and efficiency • Ensure high-quality client outcomes through adherence to established quality standards and continuous improvement • Translate firmwide standards into practical application within project delivery • Support training and capability development aligned to client and business needs • Enable delivery of new solutions and offerings in response to evolving client priorities • Oversee project governance, including scope, timelines, budgets, and quality standards • Anticipate and resolve project risks and escalations, including complex delivery challenges • Monitor financial performance, including budgets and billing, and address variances as needed • Track and report key metrics, including financial realization and delivery performance

🎯 Requirements

• 15+ years of experience in defined contribution consulting, including plan design, compliance, and administration • Deep knowledge of 401(k), 403(b), and applicable regulatory frameworks (e.g., IRC, ERISA) • Proven experience leading large client relationships and delivery teams • Strong leadership across both consulting and operational environments • Demonstrated ability to solve complex problems and collaborate across teams • Excellent communication and stakeholder management skills • Bachelor’s degree required; relevant professional certifications (e.g., ASPPA, CEBS) are a plus

🏖️ Benefits

• Medical (including prescription coverage) • Dental • Vision • Health Savings Account • Commuter Account • Health Care and Dependent Care Flexible Spending Accounts • Group Accident • Group Critical Illness • Life Insurance • AD&D • Group Legal • Identify Theft Protection • Wellbeing Program and Work/Life Resources (including Employee Assistance Program) • Paid Holidays • Annual Paid Time Off (includes paid state/local paid leave where required) • Short-Term Disability • Long-Term Disability • Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave) • Contributory Pension Plan and Savings Plan (401k)