Client Success Associate

Job not on LinkedIn

November 26

⛰️ Colorado – Remote

Although this job is listed in Colorado, this company may be open to hiring remote in other states.

💵 $58k - $60k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🏆 Customer Success

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

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Xpansiv

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Finance • Energy • SaaS

Xpansiv is a global marketplace company that provides platforms for the trading of environmental and energy-related commodities. Xpansiv aims to enhance efficiency, transparency, and liquidity in environmental markets, connecting buyers and sellers for seamless product trading. They facilitate the trading of carbon credits, renewable energy certificates (RECs), water entitlements, digital fuels, and other environmental commodities. Xpansiv also partners with leading registries like APX to support clean transportation and other sustainable initiatives. Their platforms include market data analytics, portfolio management, and registries that allow for real-time trading and comprehensive market views.

201 - 500 employees

💸 Finance

⚡ Energy

☁️ SaaS

💰 $15M Corporate Round on 2021-10

📋 Description

• Learn the complex clean transportation and solar renewable energy certification rules and procedures. • Process incoming renewable energy project applications in an accurate and timely manner. • Review application materials and correspond with clients and partners via telephone and email for any outstanding information • Assist in the state certification process of solar and/or other renewable systems to participate in the renewable energy programs in the state(s) • Coordinate the registration of state-certified systems in the appropriate tracking registry. • Provide prompt and excellent daily client services via telephone and email. • Assist in new client onboarding process including describing the SRECTrade application process and the Company’s services. • Facilitate client understanding and usage of SRECTrade online accounts. • Provide solutions to client and partner inquiries about applications, account creation, account status, and transactions.

🎯 Requirements

• Requires a High School Diploma or Equivalent certification. • Minimum 2 years of relevant experience