Yoodli AI Roleplays
11 - 50 employees
Founded 2021
💼 Consulting
📣 Marketing
🤖 Artificial Intelligence
Consulting • Marketing • Artificial Intelligence
Yoodli AI Roleplays is a SaaS platform that uses AI-powered, real-time roleplay simulations to help individuals and enterprise teams practice and improve communication skills—sales pitches, interviews, presentations, manager coaching, and public speaking. It offers customizable scenarios, multi-persona simulations, instant feedback on content and delivery, analytics to track progress and certification, and integrations with enterprise learning systems; the service is SOC 2 Type II certified and GDPR compliant.
Growth Customer Success Manager
🕒 June 22
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Yoodli AI Roleplays
11 - 50 employees
Founded 2021
💼 Consulting
📣 Marketing
🤖 Artificial Intelligence
Consulting • Marketing • Artificial Intelligence
Yoodli AI Roleplays is a SaaS platform that uses AI-powered, real-time roleplay simulations to help individuals and enterprise teams practice and improve communication skills—sales pitches, interviews, presentations, manager coaching, and public speaking. It offers customizable scenarios, multi-persona simulations, instant feedback on content and delivery, analytics to track progress and certification, and integrations with enterprise learning systems; the service is SOC 2 Type II certified and GDPR compliant.
📋 Description
• Ensure seamless customer experiences across all stages of the customer journey • Bring strong customer relationships, maximize satisfaction, and drive growth by managing enterprise client accounts • Focus on increasing customer satisfaction, NPS, retention/product adoption, and business expansion while collaborating closely with sales, product, and leadership teams.
🎯 Requirements
• 3+ years of experience as an enterprise customer success manager • Proven track record of managing enterprise accounts, driving adoption, and achieving customer success metrics • Experience shaping and executing customer experience strategies for enterprise lifecycle stages • Skilled at working cross-functionally with sales, leadership, and product teams to deliver customer value • Exceptional verbal and written communication skills with a talent for clear and persuasive articulation of ideas • Strong proficiency in customer engagement platforms and CRM tools • Humility, creativity, and team-first-attitude, with a love for learning.
🏖️ Benefits
• Health, dental, vision insurance • 401k plans • Unlimited PTO • Free lunches at the office • Equity opportunities at a fast growing company
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