Personal Lines Insurance Broker (Home & Auto)

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YouSet

WebsiteLinkedInAll Job Openings

11 - 50 employees

💸 Finance

💳 Fintech

💰 Pre Seed Round on 2022-08

Finance • Fintech • Insurance

YouSet is a damage insurance brokerage firm that enables users to compare and buy home, car, condo, and tenant insurance from top Canadian insurance companies quickly and efficiently online. With YouSet’s automated platform, users can receive real-time insurance quotes and unlock exclusive rates and discounts. Our technology is trusted by over 250,000 users and streamlines the insurance shopping process, saving clients an average of 29% on their policies. YouSet operates in Quebec and Ontario and is registered with AMF in Quebec and RIBO in Ontario.

📋 Description

• Assist clients with their home and auto insurance needs • Answer coverage questions, provide personalized advice, and process policy sales or modifications • Proactively reach out to clients to ensure we continually offer the policy that best meets their needs at a competitive price • Communicate effectively by phone, email, and SMS to build trust with clients • Deliver exceptional customer service • Monitor personal performance and meet daily/weekly/monthly targets • Keep accurate records of client interactions and log follow-up activities in our CRM • Work closely with the customer service and sales teams to meet team objectives • Contribute to developing strategies to increase customer retention and overall satisfaction • Stay up to date on product knowledge and industry trends • Participate in training sessions and professional development activities • Progress into a senior position within our insurance team or into a team leader role after your first two years with us

🎯 Requirements

• You hold a valid AMF license (Autorité des marchés financiers) • You have at least 2 years of experience as a broker or agent • You have at least 5 years of relevant customer service experience • You are proactive and have strong problem-solving skills • You have strong oral and written communication skills in French and English • You are a fast learner and have an interest in technology

🏖️ Benefits

• Competitive compensation with a monthly bonus • Up to 5 weeks of vacation per year • 100% remote work or an office in downtown Montreal • International work up to 90 days per year • Group insurance (health, dental, vision, etc.) and life insurance • Unlimited sick and mental health days • Paid parental leave (additional 4 months) • Flexible start date (the sooner, the better!)