Buying & Operations Manager

🕒 July 25

🏄 California, Florida, +2 more states – Remote

🏄 California – Remote 🐊 Florida – Remote 🌽 Illinois – Remote 🗽 New York – Remote

💵 $80k - $120k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

👻 Ghost score 0%

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Zapp

WebsiteLinkedInAll Job Openings

201 - 500 employees

🍽️ Food & Beverage

💼 Consulting

📣 Marketing

Food & Beverage • Consulting • Marketing

Zapp is building the future of convenience with a full stack approach to on-demand essential items, available 24/7, and delivered in minutes. With a strong focus on customer satisfaction, the company aims to transform convenience retail with its innovative service. Zapp is supported by prominent investors and boasts a team with extensive experience from leading companies such as Amazon and Deliveroo.

📋 Description

• Spot emerging US brands and products before they reach the mainstream, and decide which belong in the Zapp range. • Build and own relationships with US brands and suppliers, from first outreach through to signed terms. • Negotiate cost, delivery and payment terms that protect margin and reduce risk. • Own the end-to-end logistics of moving stock from the US to our UK DC: freight forwarding, warehousing, customs and import compliance, and relabelling to meet UK requirements. • Stand up the processes, partners and controls that let the US supply chain scale reliably as volumes grow. • Use demand data and sales trends to forecast, plan buys and manage inventory, minimising both stockouts and overstock. • Ensure every product meets UK food safety, labelling and regulatory standards before it reaches the shelf. • Work across Buying, Marketing, Merchandising and Operations to land a coherent customer offer.

🎯 Requirements

• Experience in buying, category management or supply chain, ideally in food, grocery or FMCG. • Ideally, a track record of building or running international supply chains; US-to-UK import experience (freight forwarding, customs, labelling) is a strong advantage. • Commercial instinct: confident sourcing brands, negotiating terms and building supplier relationships from scratch. • Strong analytical skills: comfortable using data to forecast demand, build business cases and drive decisions. • High-energy self-starter who thrives in ambiguity, makes decisions with imperfect information and spots problems before they escalate. • Tenacious communicator who influences internally and externally, pushes back when needed and always finds the route through. • Valid right to work in the US is required. • Visa sponsorship is not available. • Willingness to travel throughout the US and to London when needed.

🏖️ Benefits

• Competitive salary of between $80,000-$120,000, depending on experience. • Equity package, depending on experience.