IT Communications Specialist

🕒 August 5

🇺🇸 United States – Remote

💵 $53.3k - $82k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🗣️ Communications

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Zayo Group

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2007

📦 Logistics

💼 Consulting

🏥 Healthcare

💰 $92.9M Grant on 2023-06

Logistics • Consulting • Healthcare

Zayo Group is a leading global provider of communication infrastructure services, offering a wide range of products and services including fiber & transport, network connectivity, mobile infrastructure, private networks, and various managed services like SD-WAN and security solutions. Zayo's extensive network spans over 145,000 route miles of fiber and connects over 1,500 data centers worldwide. Its services cater to various industries including education, finance, healthcare, retail, media & entertainment, and more, helping businesses achieve scalable and secure connectivity solutions. With a focus on innovation and customer success, Zayo continuously invests in network expansion and service delivery excellence.

📋 Description

• Develop and execute internal communications strategies supporting technology initiatives, transformation, and IT priorities. • Develop communication plans, stakeholder messaging, FAQs, and readiness materials for high-impact change initiatives. • Create, edit, and manage internal communications across email, SharePoint intranet, Microsoft Teams, newsletters, videos, and employee resources. • Oversee communications projects from initiation to completion, managing timelines, metrics, employee feedback, and adoption data. • Collaborate with IT, HR, Corporate Communications, and business stakeholders to align messaging and provide communications counsel.

🎯 Requirements

• Degree in Communications, Organizational Communications, Journalism, Marketing, or a related field • At least three (3) years of experience in internal communications, change communications, or corporate communications • Demonstrated project management capabilities • Experience supporting technology initiatives, digital transformation, or enterprise change programs • Exceptional writing and editing skills across multiple communication channels • Ability to manage multiple projects, prioritize effectively, and meet deadlines • Excellent interpersonal skills and experience partnering across technical and business teams • Ability to excel in a dynamic, fast-paced environment and respond effectively to changing priorities • Preferred: Experience in telecommunications, enterprise technology organizations, or IT departments • Preferred: Familiarity with Microsoft 365, AI-enabled workplace technologies, and internal communication platforms such as Workshop • Preferred: Knowledge of change management methodologies such as Prosci or ADKAR

🏖️ Benefits

• Non-sales roles may be eligible to participate in a discretionary annual incentive plan • Health insurance • Life insurance • Disability retirement plans • Paid time off • Excellent Health, Dental & Vision Insurance • Retirement 401(k) Savings Plan • Generous paid time off policy including paid parental leave