
SaaS • B2B • Customer Support
Zendesk is a company that provides a comprehensive suite of customer service and sales solutions. Their offerings include messaging, live chat, AI-driven automation, data privacy and protection, and an agent workspace, all designed to enhance customer experience and support operations. Their platform is designed to be flexible and scalable, catering to businesses of all sizes, including small enterprises, startups, and large corporations. Zendesk emphasizes the importance of integrated workflows and personalized customer interactions, leveraging customer data and AI to improve service efficiency. Additionally, they provide professional services, resources for training, and a strong emphasis on diversity, inclusion, and sustainability.
5001 - 10000 employees
Founded 2007
☁️ SaaS
🤝 B2B
💰 Grant on 2019-09
2 days ago

SaaS • B2B • Customer Support
Zendesk is a company that provides a comprehensive suite of customer service and sales solutions. Their offerings include messaging, live chat, AI-driven automation, data privacy and protection, and an agent workspace, all designed to enhance customer experience and support operations. Their platform is designed to be flexible and scalable, catering to businesses of all sizes, including small enterprises, startups, and large corporations. Zendesk emphasizes the importance of integrated workflows and personalized customer interactions, leveraging customer data and AI to improve service efficiency. Additionally, they provide professional services, resources for training, and a strong emphasis on diversity, inclusion, and sustainability.
5001 - 10000 employees
Founded 2007
☁️ SaaS
🤝 B2B
💰 Grant on 2019-09
• Develop and execute a comprehensive regional sales plan spanning GCR, SEA, and Korea • Provide visionary leadership and clear direction to distributed sales teams across multiple countries • Define and implement customer acquisition strategies for direct inbound sales • Own financial performance targets for new customer acquisition and expansion • Recruit, onboard, mentor, and develop sales leaders and teams across different countries • Deliver regular, insightful reporting on sales performance
• 10+ years' experience in software/SaaS sales • 5+ years of senior sales leadership experience spanning multiple countries in Asia • Proven success in leading teams responsible for enterprise accounts • Exceptional communication and interpersonal skills • Established relationships with key enterprise partners and customers across Asia
• Health insurance • Flexible working arrangements • Professional development opportunities
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