Senior Developer – Systems

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November 17

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Zocdoc

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Healthcare Insurance • Marketplace • Wellness

Zocdoc is a digital health platform that connects patients with healthcare providers, allowing users to book appointments online with doctors and dentists who accept their insurance. The service offers a wide range of specialties, including primary care, dentistry, ob-gyn, dermatology, and psychiatry, among others. Zocdoc aims to make healthcare access easier by providing an app for appointment scheduling and management, enhancing the visibility and reputation of healthcare providers through verified reviews, and serving as a partner for health systems and private practices. The company does not provide medical advice but facilitates the connections and processes necessary for patients to access healthcare services efficiently.

501 - 1000 employees

Founded 2007

⚕️ Healthcare Insurance

🏪 Marketplace

🧘 Wellness

💰 $150M Private Equity Round on 2021-02

📋 Description

• Designing, developing, testing, and deploying complex Salesforce and Amazon Connect solutions. • Utilizing internal and external APIs to integrate platforms • Building and maintaining Lightning Web Components, Apex solutions, and declarative automation. • Identifying technical debt and recommending refactoring strategies. • Writing technical documentation, deployment plans, and unit tests. • Supporting discovery sessions, UAT, and design. • Mentoring teammates and providing feedback on features. • Acting as a point of escalation for production issues and complex bugs related to the CX tech stack.

🎯 Requirements

• 4-6 years of experience as a Salesforce developer or equivalent engineering role. • Salesforce Platform Developer I certification required; Platform Developer II preferred. • Experience developing within CX tech stacks, specifically Service Cloud Voice and Amazon Connect (call center), Salesforce Messaging In-App and Web (chat), Forethought, Assembled, and Maestro. • Proficiency in Apex, LWC, JavaScript, and AWS Lambdas or equivalent enterprise languages (Java, C#, Python) and serverless functions. • Enthusiasm for leveraging AI and discernment to know when not to use it. • Proficiency in REST APIs and data integration. • Experience with CI/CD pipelines and DevOps (git, GitHub, Gearset, or equivalents). • Track record of delivering reliable, scalable solutions in an Agile environment. • Strong collaboration, problem-solving, and communication skills.

🏖️ Benefits

• Flexible, hybrid work environment at our convenient Soho location • Unlimited Vacation • 100% paid employee health benefit options (including medical, dental, and vision) • Commuter Benefits • 401(k) with employer funded match • Corporate wellness programs with Headspace and Peloton • Sabbatical leave (for employees with 5+ years of service) • Competitive paid parental leave and fertility/family planning reimbursement • Cell phone reimbursement • Catered lunch everyday along with beverages and snacks • Employee Resource Groups and ZocClubs to promote shared community and belonging • Great Place to Work Certified