Senior Site Reliability Engineer

🕒 February 27

🇺🇸 United States – Remote

💵 $180k - $220k / year

⏰ Full Time

🟠 Senior

⛑ DevOps & Site Reliability Engineer (SRE)

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Zocdoc

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2007

⚕️ Healthcare Insurance

🏪 Marketplace

🧘 Wellness

💰 $150M Private Equity Round on 2021-02

Healthcare Insurance • Marketplace • Wellness

Zocdoc is a digital health platform that connects patients with healthcare providers, allowing users to book appointments online with doctors and dentists who accept their insurance. The service offers a wide range of specialties, including primary care, dentistry, ob-gyn, dermatology, and psychiatry, among others. Zocdoc aims to make healthcare access easier by providing an app for appointment scheduling and management, enhancing the visibility and reputation of healthcare providers through verified reviews, and serving as a partner for health systems and private practices. The company does not provide medical advice but facilitates the connections and processes necessary for patients to access healthcare services efficiently.

📋 Description

• Monitoring and maintaining complex cloud-based infrastructure, systems, and services and ensuring their uptime to help millions of patients get the care they need • Automating and developing our tooling, processes, and infrastructure to speed up development and make them repeatable and error-proof • Supporting our large product engineering org with their scaling, performance, and uptime needs as well as helping diagnose and debug production related issues • Analyzing and performance tuning systems, code, and networking for scaling and optimal operation • Working with cutting edge GenAI tools and technology

🎯 Requirements

• 5+ years of supporting consumer facing web application production environments and systems in a Site Reliability Engineering or Production Engineering role • 2+ years of on-call experience in a 24/7 cloud-based production environment • 2+ years of experience in managing and supporting modern cloud-based environments and infrastructure like AWS/GCP, Docker, Kubernetes, etc. • Experience with edge technologies such as load balancers, reverse proxies, web application firewalls, routing, etc. • Deep understanding of protocols such as TCP/IP, HTTP/HTTPS, TLS, DNS, NTP • A Bachelor’s degree in Computer Science, Computer Engineering, or equivalent engineering experience is a plus, but not required

🏖️ Benefits

• Flexible, hybrid work environment at our convenient Soho location (If based in NYC) • Unlimited Vacation • 100% paid employee health benefit options (including medical, dental, and vision) • Commuter Benefits • 401(k) with employer funded match • Corporate wellness program with Wellhub • Sabbatical leave (for employees with 5+ years of service) • Competitive paid parental leave and fertility/family planning reimbursement • Cell phone reimbursement • Catered lunch everyday along with beverages and snacks • Employee Resource Groups and ZocClubs to promote shared community and belonging • Great Place to Work Certified