Senior Product Marketing Manager

September 13

🗽 New York – Remote

Although this job is listed in New York, this company may be open to hiring remote in other states.

⏰ Full Time

🟠 Senior

🎁 Product Marketing

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Zowie

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Artificial Intelligence • SaaS • Customer Service

Zowie is a company specializing in AI-powered customer service solutions. It offers tools such as the Zowie AI Agent and Zowie Inbox to automate and enhance customer service interactions for businesses. Zowie's technology aims to improve customer satisfaction, reduce response times, and scale effortlessly with demand by automating complex processes and providing personalized customer experiences across various platforms such as chat, email, and social media. The company emphasizes data security with compliance to standards like GDPR and SOC 2, and it integrates seamlessly with existing business systems to ensure precise and accurate responses. Zowie is focused on transforming customer service into a growth driver through AI innovations that handle inquiries, automate business processes, and build customer loyalty.

11 - 50 employees

🤖 Artificial Intelligence

☁️ SaaS

📋 Description

• Own positioning & differentiation: define the pitch architecture and category narrative • Run the release calendar & launches: tier releases with audiences, goals, and channels; drive cross-functional accountability and orchestrate launches end-to-end • Create core product marketing content & assets: messaging, web/blog/newsletter/social updates, one-pagers, sales-deck slides; manage partners for visuals • Build demos & explainers: produce short videos and visual explainers • Distribute and optimize: publish across channels and internal comms; track KPIs, gather feedback, run competitive research, refine messaging, create case studies

🎯 Requirements

• 4+ years of product marketing experience in B2B tech companies, ideally in enterprise SaaS • Experience developing product positioning and messaging strategies • Excellent verbal and written communication abilities for crafting compelling narratives around products and strategies • Proficiency in using data to guide marketing decisions and measure success • Capability to manage multiple projects simultaneously and meet deadlines in a fast-paced startup environment • Demonstrated ability to explore new perspectives and devise creative solutions, and creative approaches to marketing challenges • Strong collaborative skills to work effectively with cross-functional teams

🏖️ Benefits

• AI-native culture: our team embraces AI as a fundamental part of how we work - not just for speed, but for creativity, documentation, and scale. • Growing fast with autonomy and impact • Collaborative, accountable team culture • Unafraid of change, rapid market environment