Director, Product Management – Customer Security Outcomes

🕒 June 10

🇺🇸 United States – Remote

💵 $199.5k - $285k / year

⏰ Full Time

🔴 Lead

👮‍♂️ Cybersecurity / Security Engineer

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Zscaler

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 2008

🔒 Cybersecurity

☁️ SaaS

🏢 Enterprise

💰 Secondary Market on 2017-11

Cybersecurity • SaaS • Enterprise

Zscaler is a leading provider of cloud-based cybersecurity solutions, specializing in Zero Trust architecture. The company enhances security and connectivity for organizations by enabling seamless, secure access to applications and data across various environments, including the cloud, on-premises data centers, and IoT systems. With proven ROI and significant reductions in cybersecurity risks, Zscaler empowers enterprises to protect their digital resources while optimizing operational costs.

📋 Description

• Define and document an aligned vision and strategy for the future of threat detection, risk/exposure, and cyber operations services based on market and customer feedback • Set customer-driven, world-class security operations outcomes and measures across managed investigation, managed response, threat hunting, and advisory services • Partner with Customer Security Operations and Product teams to implement features that deliver industry-leading security outcomes and ensure operational alignment • Represent Zscaler as a customer-facing visionary thought leader, participating in executive customer advisory boards and managing critical incidents and escalations • Collaborate with Product Marketing to establish Zscaler as the industry leader in security operations by setting the standard for understanding and achieving great security outcomes

🎯 Requirements

• Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions to optimize outcomes within your functional domain • 8+ years of experience in detection and response with a background in delivering tech-led managed services at scale • Proven operational experience running a Security Operations Center (SOC) with deep credibility among industry SOC leaders • In-depth understanding of the security market, vendor landscape, automation, and threat detection and response technologies • Demonstrated ability to distill complex situations into data-driven plans coupled with strong B2B experience within a growth-stage business and exceptional customer-facing skills.

🏖️ Benefits

• Various health plans • Time off plans for vacation and sick time • Parental leave options • Retirement options • Education reimbursement • In-office perks, and more!