Zscaler
Cybersecurity • SaaS • Enterprise
Zscaler is a leading provider of cloud-based cybersecurity solutions, specializing in Zero Trust architecture. The company enhances security and connectivity for organizations by enabling seamless, secure access to applications and data across various environments, including the cloud, on-premises data centers, and IoT systems. With proven ROI and significant reductions in cybersecurity risks, Zscaler empowers enterprises to protect their digital resources while optimizing operational costs.
5001 - 10000 employees
Founded 2008
🔒 Cybersecurity
☁️ SaaS
🏢 Enterprise
💰 Secondary Market on 2017-11
Senior Manager, Technical Success Management
Job not on LinkedIn
October 27
🗣️🇫🇷 French Required
Zscaler
Cybersecurity • SaaS • Enterprise
Zscaler is a leading provider of cloud-based cybersecurity solutions, specializing in Zero Trust architecture. The company enhances security and connectivity for organizations by enabling seamless, secure access to applications and data across various environments, including the cloud, on-premises data centers, and IoT systems. With proven ROI and significant reductions in cybersecurity risks, Zscaler empowers enterprises to protect their digital resources while optimizing operational costs.
5001 - 10000 employees
Founded 2008
🔒 Cybersecurity
☁️ SaaS
🏢 Enterprise
💰 Secondary Market on 2017-11
📋 Description
• Leading, motivating, and mentoring your team to deliver customer satisfaction, retention, and measurable growth • Communicating account strategies and adoption plans aligned to Zscaler’s customer post-sales journey • Engaging with service owners and C-level executives among the customer base to address key business and security needs • Organising biannual User Groups with key customers in France to elevate Zscaler’s brand impact and drive awareness in the market • Collaborating with Product Management, providing feedback on customer requirements and ensuring alignment with solutions delivery
🎯 Requirements
• 8+ years of experience in customer success, account management, or similar customer-facing roles, including 5+ years in a leadership position focused on high-performing teams • Demonstrated success driving customer adoption, renewal, and satisfaction in assigned regions • Experience building executive-level relationships and serving as an escalation point for customer challenges • Strong analytical skills to identify trends, forecast behaviours, and create data-driven strategies • Native French speaker located in the Paris area
🏖️ Benefits
• Various health plans • Time off plans for vacation and sick time • Parental leave options • Retirement options • Education reimbursement • In-office perks, and more!
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