Remote Customer Experience Jobs in Canada

Search 27 work from home customer experience positions available in Canada. Your career in truly remote companies - apply today.

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Customer Experience
🇨🇦 Canada – Remote
💵 Minimum Salary
⚪️ Experience
27 Jobs
🆕 Date Added

Yesterday

Teleperformance

10,000+ employees

🤝 B2B

🎯 Recruiter

Bilingual Customer Service Agent providing support for product installation and queries at Teleperformance. Building customer relationships and resolving issues in a remote contact center environment.

🗣️🇫🇷 French Required

2 days ago

Job not on LinkedIn

AlgaeCal Inc.

51 - 200

🧘 Wellness

⚕️ Healthcare Insurance

🧬 Biotechnology

Customer Service Representative assisting customers with their bone health inquiries through various mediums. Engaging with customers and ensuring optimal service in a remote environment.

🇨🇦 Canada – Remote

💵 $52k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

3 days ago

Job not on LinkedIn

Day Translations, Inc.

1001 - 5000

🤝 B2B

👥 B2C

Customer Support Representative handling client inquiries via phone, email, and chat. Educating about translation services while ensuring high client satisfaction for Day Translations.

🌏 Anywhere in the World

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

Client Support Specialist

November 26

Job not on LinkedIn

Kindsight

51 - 200

☁️ SaaS

🤝 B2B

🤖 Artificial Intelligence

Client Support Specialist providing support via email, telephone, and chat for Kindsight products. Resolving user and product inquiries while maintaining client satisfaction in a remote environment.

🇨🇦 Canada – Remote

💵 $38k - $45k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

💝 Customer Support

🚫👨‍🎓 No degree required

November 25

Job not on LinkedIn

Que

1 - 10

🛒 Retail

🛍️ eCommerce

🧘 Wellness

Customer Experience Specialist responsible for engaging with customers in Canada across chat, email, and phone. Delivering high-quality service and support for product inquiries and issues.

🇨🇦 Canada – Remote

💵 $25 - $26 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

💝 Customer Support

🚫👨‍🎓 No degree required

🗣️🇫🇷 French Required

November 25

Job not on LinkedIn

Que

1 - 10

🛒 Retail

🛍️ eCommerce

🧘 Wellness

Customer Experience Specialist at Quince connecting with customers across multiple channels. Ensuring customer satisfaction through thoughtful and effective service.

🇨🇦 Canada – Remote

💵 $25 - $26 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

💝 Customer Support

🚫👨‍🎓 No degree required

🗣️🇫🇷 French Required

November 25

Job not on LinkedIn

Que

1 - 10

🛒 Retail

🛍️ eCommerce

🧘 Wellness

Customer Experience Specialist providing customer service across various channels in English and French. Ensuring customer satisfaction through effective issue resolution and maintaining service quality standards.

🇨🇦 Canada – Remote

💵 $25 - $26 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

💝 Customer Support

🚫👨‍🎓 No degree required

🗣️🇫🇷 French Required

November 25

Job not on LinkedIn

Que

1 - 10

🛒 Retail

🛍️ eCommerce

🧘 Wellness

Customer Experience Specialist connecting with customers via chat, email, and phone. Ensuring clarity and care in every interaction while navigating tools efficiently.

🇨🇦 Canada – Remote

💵 $25 - $26 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

💝 Customer Support

🚫👨‍🎓 No degree required

🗣️🇫🇷 French Required

November 25

Job not on LinkedIn

Jobber

501 - 1000

☁️ SaaS

🤝 B2B

Customer Service Representative assisting customers through live chat, phone, or email in the Jobber ecosystem. Addressing inquiries, troubleshooting, and providing exceptional customer service.

🇨🇦 Canada – Remote

💵 $50k - $67.6k / year

⏰ Full Time

🟢 Junior

💝 Customer Support

🚫👨‍🎓 No degree required

November 18

Job not on LinkedIn

Sleep Country

11 - 50

🛒 Retail

🛍️ eCommerce

👥 B2C

Customer Service Representative focusing on online sales and customer inquiries. Ensure customer satisfaction through various communication channels during peak periods.

🗣️🇫🇷 French Required

November 18

Copart

5001 - 10000

Customer Service Representative providing exceptional customer support for Copart’s global online vehicle auction services. Handling calls and facilitating vehicle releases with an emphasis on customer satisfaction.

🇨🇦 Canada – Remote

💵 $19 - $25 / hour

⏰ Full Time

🟢 Junior

💝 Customer Support

🚫👨‍🎓 No degree required

November 17

Too Good To Go

1001 - 5000

Bilingual Customer Experience Specialist supporting users and partners at Too Good To Go. Engaging with customers through various channels to enhance their experience and fight food waste.

🇨🇦 Canada – Remote

💵 $48k - $50k / year

💰 Venture Round on 2022-06

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

🗣️🇫🇷 French Required

November 10

Job not on LinkedIn

Practice EHR

51 - 200

⚕️ Healthcare Insurance

☁️ SaaS

🤖 Artificial Intelligence

Customer Experience Operations Manager optimizing post-sale customer journey and driving improvements in customer retention at Practice Better. Collaborating with cross-functional teams and analyzing data for actionable insights.

Customer Support Specialist

November 9

Job not on LinkedIn

Practice EHR

51 - 200

⚕️ Healthcare Insurance

☁️ SaaS

🤖 Artificial Intelligence

Customer Support Specialist providing problem-solving and training for clients at Practice Better. Role includes contributing to customer support processes and ensuring satisfaction.

November 8

Sutherland

10,000+ employees

🤝 B2B

🤖 Artificial Intelligence

☁️ SaaS

Customer Service Representative assisting families and schools with scholarship inquiries and applications. Engaging with callers to provide information and ensure satisfaction.

🇨🇦 Canada – Remote

💰 $300M Secondary Market on 2014-10

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

October 31

Sutherland

10,000+ employees

🤝 B2B

🤖 Artificial Intelligence

☁️ SaaS

Temporary position assisting families and schools in scholarship inquiries via calls and providing solutions with a focus on customer satisfaction.

🇨🇦 Canada – Remote

💰 $300M Secondary Market on 2014-10

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

Customer Support Specialist

October 30

Job not on LinkedIn

UserTesting

501 - 1000

☁️ SaaS

🏢 Enterprise

🤝 B2B

Customer Support Specialist guiding users through issues via email, chat, and phone. Demonstrating empathy and achieving satisfaction goals while using various troubleshooting tools.

🇨🇦 Canada – Remote

💰 Grant on 2020-11

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

October 29

Job not on LinkedIn

Bloom

2 - 10

👥 HR Tech

📚 Education

🤝 B2B

Customer Experience Representative for Poppy & Peonies creating outstanding customer experiences. Serving as the primary contact for inquiries and ensuring satisfaction through effective communication.

🇨🇦 Canada – Remote

💵 $50k - $60k / year

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

💝 Customer Support

October 29

Job not on LinkedIn

Customer Support Representative at 7shifts assisting restaurants through chat, email, and phone. Empowering customers to utilize products effectively while addressing their concerns.

🇨🇦 Canada – Remote

💰 $80M Series C on 2022-02

⏰ Full Time

🟢 Junior

💝 Customer Support

🚫👨‍🎓 No degree required

Customer Support Specialist

October 24

Job not on LinkedIn

Railbookers Group

201 - 500

👥 B2C

🤝 B2B

🚗 Transport

Customer Support Specialist providing exceptional service for Railbookers and Amtrak Vacations inquiries via phone and email. Processing changes, resolving issues, and ensuring customer satisfaction in travel experiences.

🇨🇦 Canada – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

💝 Customer Support

🚫👨‍🎓 No degree required

+8 More Customer Experience Jobs Available!

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Top Companies Hiring Remote Customer Experience Specialists in Canada

Copper

SaaS • B2B • Enterprise

51 - 200

💰 $15M Series C on 2019-05

Job Openings

Lillio (formerly HiMama)

Education • SaaS • B2B

51 - 200

Job Openings

ModSquad

Customer Support Outsourcing • Content Moderation • Artificial Intelligence

1165 - 1165

Job Openings

ServiceTitan

SaaS • B2B • Marketplace

1001 - 5000

💰 $200M Series G on 2021-06

Job Openings

The Sydney Call Centre

B2B • B2C • SaaS

1001 - 5000

Job Openings

Remote customer experience salary expectations in Canada

The average salary for remote customer experience specialists in Canada is CA$93,558 per year. This is based on data from 45 job openings. Our advanced AI searches the internet for remote job openings and posts them on our website. We use the salary data from these job postings to calculate salary expectations.

Below is a breakdown of salary data by years of experience:

ExperienceNumber of roles analyzedAverage Salary

⚪️ Entry-level Customer Experience (0 yrs)

1CA$0

🟢 Junior Customer Experience (1-2 yrs)

10CA$0

🟡 Mid-level Customer Experience (2-4 yrs)

24CA$101,500

🟠 Senior Customer Experience (5-9 yrs)

6CA$190,475

🔴 Lead Customer Experience (10+ yrs)

4CA$157,813

How long does it take for companies to hire a remote customer experience in Canada?

We analyzed 36 job listings in the last year and found it takes about 43 days for employers to close a job opening.

The most in-demand skills for customer experience specialists in Canada

We reviewed 45 job postings and found the top 10 skills employers are asking for most often are:

Crm37.5%
Communication31.3%
Customer service31.3%
Customer support25.0%
Bilingual18.8%
Customer experience18.8%
Data analysis18.8%
Problem solving18.8%
Process improvement18.8%
Saas18.8%

Frequently asked questions

You need strong communication and interpersonal skills, empathy, problem-solving abilities, and proficiency in customer service software. Time management and adaptability are also crucial for remote work.

Typically, a degree in marketing, business, or a related field is preferred. However, relevant experience in customer service or support roles, along with a strong track record of enhancing customer satisfaction, can be equally important.

Responsibilities include managing customer inquiries and feedback, resolving issues, analyzing customer data to improve services, collaborating with other teams to enhance the customer experience, and ensuring high levels of customer satisfaction.

Benefits include flexible work hours, the ability to work from any location, reduced travel costs, and an improved work-life balance. You also have the opportunity to engage with a diverse range of customers and contexts.

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Frequently asked questions

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New jobs are constantly being posted. We check each company website multiple times a day to ensure we have the most up-to-date job listings.

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Remote Rocketship is a solo project by me, Lior Neu-ner. I built this website for my wife when she was looking for a job! She was having a hard time finding remote jobs, so I decided to build her a tool that would search the internet for her.

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